Strategy & Operations Lead

PassFort; Greater London; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary

Employee stock options

Hybrid work model (London office 3 d/w

Career development support

Team socials

Global impact on small businesses

Job summary

Lenkie in London is seeking a Strategy & Operations Lead to drive company-wide strategy and performance as we scale. You will translate strategy into clear priorities, partner with leadership, and lead high-impact projects across the business.

This senior role spans planning, fundraising support, cross-functional initiatives, and performance reporting, with a hybrid work model and strong emphasis on delivering measurable outcomes for small businesses.

Qualifications

• Minimum 5+ years in strategy, operations, or related analytic roles.
• Experience in financial services or fintech startup preferred.
• Strong financial modelling and data analytics capabilities.
• Experience supporting fundraising (debt/equity) is a plus.

Responsibilities

• Strategic Planning & Performance Management: Lead the company’s quarterly goal-setting process and track progress against metrics.
• Fundraising & Investor Relations Support: Prepare financial models and data room materials and draft investor updates.
• Cross-Functional Strategic Projects: Lead high-priority initiatives across pricing, product, and partnerships.
• Business Performance & Reporting: Design and deliver leadership and investor performance reporting with actionable insights.
• Process Improvement: Identify inefficiencies and redesign processes for better ways of working.
• Partnerships & Corporate Development: Evaluate and develop new commercial partnerships.

Skills

Strategy/Operations

Fintech experience

Financial modelling

Fundraising

BI tools

Communication

Cross-functional leadership

Ownership

Fintech passion

Job description

About us

At Lenkie, we're passionate about helping small businesses turn their big ambitions into reality. Our lending products reduce the friction involved in accessing finance and through our powerful cash flow management platform we empower small and medium-sized businesses to succeed. We have supported hundreds of SMEs across the UK with £100M+ funding.

We are a friendly and collaborative team with a fast-paced and high-performing culture. We are a fintech headquartered in London but have a distributed team across Nigeria, South Africa, and London. We're backed by world‑class investors and since closing a £49M debt and equity Series A we have scaled our loan book by 5x in the last year.

About the job

We are seeking a strategic, analytical, and highly organized Strategy & Operations Lead to help drive company‑wide strategy and performance as we scale. This is a broad, high‑impact role that sits at the heart of the business, spanning strategic planning, leading cross‑functional projects, and performance reporting. As a senior member of the team, you will work closely with our leadership team and stakeholders across the business to translate company strategy into clear priorities, support our fundraising efforts, and lead high‑priority projects that shape how the business operates and grows.

Key Responsibilities

• Strategic Planning & Performance Management: Lead the company’s quarterly goal‑setting process, working with team leads to define priorities and targets, and tracking progress against key business metrics throughout the quarter.
• Fundraising & Investor Relations Support: Support debt and equity fundraising processes, including preparing financial models and data room materials and drafting investor updates, and help manage relationships with prospective and existing funding partners.
• Cross‑Functional Strategic Projects: Lead and coordinate high‑priority strategic initiatives – spanning areas such as pricing, product, and partnerships – working closely with teams across the business to develop recommendations and drive execution.
• Business Performance & Reporting: Own the design and delivery of performance reporting for the leadership team and investors, translating operational and financial data into clear, actionable insights.
• Process Improvement: Identify inefficiencies and opportunities for improvement across the business, and lead initiatives to redesign processes and implement better ways of working.
• Partnerships & Corporate Development: Evaluate and help develop new commercial and strategic partnerships that support the company’s growth ambitions.

Qualifications/Required Skills

• Minimum 5+ years of experience in strategy, operations, consulting, investment banking/private equity, or a related analytical role.
• Experience working within a financial services firm or a fintech startup is highly preferred.
• Strong financial modelling and analytical skills, with a keen attention to detail.
• Experience supporting fundraising processes (debt and/or equity) is a plus.
• Comfortable working with data and dashboarding/BI tools (e.g., Tableau, PowerBI, or Looker) to translate data into insights.
• Excellent communication skills, with the ability to distill complex topics into clear insights for a range of audiences, including senior leadership and investors.
• Proven ability to lead cross‑functional projects and drive alignment across multiple stakeholders.
• Experience working in a small, fast‑paced team and a willingness to take ownership of diverse tasks.
• A passion for the fintech space and helping small businesses succeed.

How we reward performance

• Competitive salary and employee stock options.
• Hybrid working environment, with 3 days per week in our London office.
• Opportunity to accelerate your career at a fast‑growing startup.
• Professional development support to enhance your skills and career growth.
• Regular team and company socials.
• Opportunity to make a big impact in the lives of small business owners globally.

We’re building a diverse, inclusive and supportive team where everyone can do their best work. We welcome applications from people of all backgrounds, experiences and perspectives, and we do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation. If you require any reasonable adjustments during the recruitment process, please let us know.