Strategy Analyst

Perch Group; Lancashire; Hybrid; GBP 38,000 - 45,000; Full time

Benefits offered by this job

Bonus up to 20%

Hybrid work model

Office in Blackpool or Manchester

37.5 hours per week

Job summary

Perch Group in the United Kingdom is seeking a data analyst to support debt purchase strategies. You will query databases with SQL, build insights, and communicate recommendations to across teams using Power BI and Excel.

Working in the Analytics team, reporting to the Strategy Analytics Manager, you will drive governance, MI reporting, and process improvements, with hybrid working between Blackpool and Manchester.

Qualifications

• Strong data analysis and visualization abilities to turn complex datasets into actionable insights.
• Proficient in SQL and Excel; experience with Python, SAS, or R is a plus.
• Excellent written and verbal communication with the ability to influence stakeholders.
• High attention to detail and a structured problem-solving approach.
• Collaborative team player capable of cross-functional work.
• 1-2 years' experience in a similar data analytics role in financial services or debt-related fields.

Responsibilities

• Analyze data to deliver insights and inform debt strategy decisions.
• Recommend process improvements to optimize strategy placement and communications.
• Build MI and reporting using SQL and Power BI for governance meetings.
• Identify automation opportunities to increase team efficiency.
• Support team development through sharing knowledge and cross-skilling.
• Prepare input for monthly governance on operational performance.

Skills

Data analysis

SQL

Power BI

Excel

Communication

Team player

Tools

Tableau

Looker

Job description

At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution.

Our annual mission is toempowerhundreds of thousands of customers topositively engage with and resolve their outstanding debts. We do this through anempathetic and customer-centric approachthat is at the heart of our success.

Could this be the next step in your career?

The successful candidate will be responsible fordata analysis and improvementof our debt purchase strategies. They will implementdata led strategic changewhilst ensuring the correct controls and oversight are followed. There will be opportunities to work cross functionally toturn your insight into impact.

So, what will your day-to-day look like?

You will work as part of theAnalytics team,reporting into the Strategy Analytics Manager and supporting across several areas including but not limited to:

• Data Analysis and Insight:Use SQL to query databases and turn data into actionable insights. Answer ad hoc queries from multiple business areas. Support larger pieces of analysis to identify and effectively communicate the opportunities to improve the performance of strategies, using data to inform decisions.
• Strategy Changes:Analyse current processes and customer touch points and put recommendations forward to improve strategies through optimised placement, strategy flows and communication suites.
• MI and Reporting: Use SQL and Power BI to build your own reports, to analyse the outcome of strategy changes.Comfortable working with stakeholders to refine requirements and independently to leverage our own insight.
• Process Improvements:Identify areas to improvement current processes, leveraging automation to improve the efficiency of the team’s output. Work with the Operations Team, up to Director level, to make things better for our customers as well as more cost effective, ensuring changes are data-led.
• Team Development: Play an active part in your and team-member development by sharing experience and cross skilling across technologies, processes and business areas.
• Governance:Preparing and delivering input into monthly governance meetings around operational performance.

Does this sound like you?

• Analytical Skills:Data analysis and visualisation skills (Power BI, Tableau, Looker etc.) with the ability to drive insight from complex and disparate datasets.
• Technical Skills:Experience in SQL, Microsoft Excel or other programming languages (i.e. SAS, Python, R etc).
• Communication:Excellent written and verbal communication skills with the ability to distil complex concepts into clear recommendations and influence action at all levels.
• Attention to Detail:High level of attention to detail, ensuring accuracy in your work.
• Problem-Solving:Ability to identify and resolve issues swiftly and professionally, ensuring minimal disruption to operations.
• Team Player:Ability to collaborate effectively with internal stakeholders, including operations, legal, and compliance teams.
• Experience:1-2 years’ experience in a similar role potentially within the debt purchase, recovery, or financial services industry.
• Experience with working in the debt purchase and recovery sector, specifically with building and enhancing operational processes, through quantitative insight (desirable).

The Application Timeline

• A first stage phone call with the internal talent acquisition team (15-minute call)
• A remote interview via Teams with the hiring manager (30 minutes)
• A case study interview via Teams with the hiring manager (1-hour)
• A final-stage competency-based interview via Teams with the hiring manager (1-hour)

Typically, the average successful applicant will be within this timeline for 2-3 weeks. Please note we will close this role once we have enough applications for the next stages therefore you should submit your application asap to avoid any disappointment.

If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful as we may experience a high volume of applications.

Why you should be EXCITED to apply…

• £38,000 – £45,000 DOE, + up to 20% of your annual salary, paid as a bonus.
• This role can be based at ourBlackpool or Manchesteroffice.
• 37.5 hoursper week. We offer flexible andhybridworking between our core hours of 8am- 6pm, Monday to Friday.
• The opportunity to completeformal qualificationsand learn on the job in a successful, growing organisation.
• And many more benefits to support your wellbeing and professional development.

So, what are you waiting for?

We’re an equal opportunity employer. All applicants will be considered for employment without attention to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, or veteran, neurodiversity or disability status.

If you have any questions or suggestions of how we can assist you in your application due to disability or personal reasons, please email [e-mail].

PLEASE NOTE – All new employees must undergo afull DBS and Credit Checkupon acceptance of a job offer with Perch Group.