Strategic Technical Account Manager - Splunk Cloud

Cisco Systems Inc; Bracknell; On-site; GBP 70,000 - 100,000; Full time

Job summary

Cisco Systems Inc. in the United Kingdom is hiring a Splunk Technical Account Manager to drive adoption and optimization of the Splunk platform for flagship customers.

You will act as an trusted advisor, bridging customer needs with product teams, and helping scale operations across hybrid, multi-cloud environments. Strong knowledge of Splunk, cloud migrations, and enterprise IT strategy is required.

Qualifications

• 5+ years administering and using the Splunk platform.
• 3+ years with Splunk implementation and architecture.
• 2+ years with Splunk Cloud.
• 1+ years scripting (Bash) and development (Java, Python, .NET).
• Experience in at least one enterprise Cloud Migration project.
• Willingness to undergo UK security checks (SC clearance).

Responsibilities

• Provide enterprise-grade guidance on architecture, config, and data governance.
• Lead adoption activities with meetings and documentation.
• Design scalable, integrated, and low-debt solutions.
• Create outcome-focused assessments to cut costs and risk.
• Assist customers with capacity and upgrade planning.
• Serve as primary contact for adoption, enablement, escalations.
• Collaborate with support teams to resolve high-priority cases.
• Coordinate with Customer Success, Sales, and Professional Services.
• Build repeatable processes and collateral to scale.
• Identify CSAT improvements and upsell opportunities.

Skills

Splunk Admin

Splunk Cloud

Cloud Migration

Bash

Java/Python/.NET

Tools

Splunk Core Certified

Job description

Cisco Systems Inc. in the United Kingdom is hiring a Splunk Technical Account Manager to drive adoption and optimization of the Splunk platform for flagship customers.

You will act as an trusted advisor, bridging customer needs with product teams, and helping scale operations across hybrid, multi-cloud environments. Strong knowledge of Splunk, cloud migrations, and enterprise IT strategy is required.