Strategic Technical Account Manager – Localisation Solutions

WEBRECRUIT; St Albans; Hybrid; GBP 40,000 - 60,000; Full time

Benefits offered by this job

Hybrid working

Private Medical Insurance

Group Life Insurance

Employee Assistance Programmes

25 days annual leave

Job summary

WEBRECRUIT is seeking a Technical Account Manager in St Albans, Hertfordshire, offering hybrid working. You will own strategic enterprise relationships and drive adoption of a localisation solution across a major customer.

You will deliver product demonstrations, translate customer needs into growth opportunities and build strong stakeholder relationships to maximise value and cross-team expansion within the account.

Qualifications

• Proven experience managing enterprise customer relationships and complex accounts.
• Experience delivering product demonstrations, webinars, and customer enablement sessions.
• Translate customer needs into commercial opportunities and growth plans.
• Excellent stakeholder management and communication skills.
• Strong analytical capability with the ability to interpret usage data and identify trends.

Responsibilities

• Drive adoption, expansion and long‑term success of the localisation solution within one of its largest enterprise customers.
• Work closely with stakeholders to maximise product adoption, increase utilisation and help customers realise full value of the solution.
• Identify growth opportunities and translate customer objectives into actionable plans.
• Build strategic stakeholder relationships to increase utilisation and expand the solution.
• Monitor adoption, usage and success metrics to optimise customer outcomes.

Skills

Enterprise account management

Product demonstrations

Stakeholder management

Localization knowledge

Technical consultations

Job description

WEBRECRUIT is seeking a Technical Account Manager in St Albans, Hertfordshire, offering hybrid working. You will own strategic enterprise relationships and drive adoption of a localisation solution across a major customer.

You will deliver product demonstrations, translate customer needs into growth opportunities and build strong stakeholder relationships to maximise value and cross-team expansion within the account.