Strategic SMB Sales & Activation Executive (Remote)

Monzo; Greater London; Hybride; GBP 55 000 - 75 000; Plein temps

Avantages offerts par ce poste

Yearly salary review with pay rises

Share options

Flexible working hours

Work from home opportunities with paid

Learning budget (£1,000 per year)

Aviva pension scheme + employer match

Season travel tickets / Cycle-to-Work

Résumé du poste

Monzo is hiring experienced Sales Account Executives to reach and support more complex, high-value SMB customers with a personalised experience. You will guide them through the buying journey, activate accounts and tailor Monzo’s business banking solutions.

You’ll manage discovery calls, build a strong pipeline with accurate forecasting, and collaborate with marketing, product, risk and operations to ensure a smooth customer journey in a fast-moving environment.

Qualifications

• Experience in Small Business sales, ideally selling business solutions or financial services.
• Ability to communicate clearly in writing, verbally and via video.
• Experience managing a full sales cycle from prospecting to activation.
• Proven track record of meeting or exceeding sales quotas in a performance-driven environment.
• High emotional intelligence and strong relationship-building skills.
• Strategic, consultative communication style with the ability to listen, ask questions and uncover value.
• Strong personal organisation: manage pipeline, timing and follow-up tasks.
• Coachable and comfortable with constructive feedback to improve performance.
• Thrives in a fast-moving, high-change environment and adapts to ambiguity.
• Experience in a regulated environment, such as banking.
• Familiar with SMBs in industries like professional services, construction, or food & drink.
• Experience using Salesforce.

Responsabilités

• Engage prospective SMB customers through discovery calls and understand their businesses, challenges, goals and requirements.
• Drive the full sales cycle, from early prospecting and qualification through demos and sales, to activation and onboarding.
• Guide customers through Monzo’s business banking offerings, providing clear, factual information.
• Become a product expert on Monzo’s business banking products, features and services.
• Manage a pipeline of leads with data hygiene, timely follow-ups, accurate forecasting and deal tracking.
• Drive activation to ensure new customers are fully set up and using Monzo for their banking needs.
• Collaborate with marketing, product, risk and customer operations to ensure a smooth journey.
• Deliver outstanding service at every touchpoint via phone, video, email or digital channels.
• Achieve sales targets for conversion, activations, revenue, engagement and other growth metrics.
• Feed insights back by sharing customer feedback and suggesting product improvements.
• Adapt and iterate as things change rapidly; be comfortable with ambiguity and change.

Connaissances

Small business sales

Communication skills

Full sales cycle management

Emotional intelligence

Organisational skills

Coachability

Adaptability / resilience

Strategic communication

Data-driven forecasting

Regulated environment experience

Salesforce experience

Relationship building

Outils

Salesforce

Description du poste

Monzo is hiring experienced Sales Account Executives to reach and support more complex, high-value SMB customers with a personalised experience. You will guide them through the buying journey, activate accounts and tailor Monzo’s business banking solutions.

You’ll manage discovery calls, build a strong pipeline with accurate forecasting, and collaborate with marketing, product, risk and operations to ensure a smooth customer journey in a fast-moving environment.