Remote SMB Sales Account Executive

Monzo; Greater London; Hybrid; GBP 52,000 - 78,000; Full time

Benefits offered by this job

£1,000 learning budget each year

Macbooks provided

Flexible working hours

London office 4 days a week

Job summary

Monzo is hiring a Sales Account Executive to connect with SMB customers, guide them through the buying journey, activate their accounts, and tailor Monzo’s business banking solutions to their needs.

You’ll manage a full sales cycle, maintain a quality pipeline, and collaborate across teams to ensure a smooth onboarding and ongoing service. This role supports growth in a fast-moving, regulated fintech environment in the UK.

Qualifications

• Experience in Small Business sales, ideally selling business solutions or financial services.
• Proven track record of meeting or exceeding sales quotas in a performance-driven environment.
• Expert at managing a full sales cycle from prospecting to activation with structured outreach.
• High emotional intelligence and ability to connect with diverse customers.
• Strategic communicator who builds trust and demonstrates value.
• Adaptable and resilient, comfortable with change and ambiguity.
• Clear communication across written, verbal, and video formats.
• Coachable and open to constructive feedback.

Responsibilities

• Engage with prospective SMB customers through discovery calls to understand business needs.
• Drive full sales cycle from prospecting through demos, negotiations, and closing.
• Guide customers through Monzo's business banking offerings and evaluate solutions.
• Become a product expert on Monzo's business banking products and services.
• Manage a pipeline with diligent data hygiene and accurate forecasting.
• Drive activation to ensure customers are onboarded and using Monzo.
• Collaborate with marketing, product, risk, and customer operations for a smooth journey.
• Deliver outstanding service via phone, video, email or digital channels.
• Achieve sales targets across conversion, activations, revenue, and engagement.
• Capture customer feedback for product improvements.
• Adapt and iterate as markets scale and priorities shift.

Skills

Small Business sales

Full sales cycle

Prospecting & activation

Pipeline management

Relationship building

Data hygiene & forecasting

Communication (verbal & written)

Adaptability & resilience

Tools

Salesforce

Job description

Monzo is hiring a Sales Account Executive to connect with SMB customers, guide them through the buying journey, activate their accounts, and tailor Monzo’s business banking solutions to their needs.

You’ll manage a full sales cycle, maintain a quality pipeline, and collaborate across teams to ensure a smooth onboarding and ongoing service. This role supports growth in a fast-moving, regulated fintech environment in the UK.