Strategic ServiceNow Architect - HRSD & CSM Lead

Arden Resourcing; Ribble Valley; On-site; GBP 108,000 - 132,000; Full time

Job summary

Arden Resourcing is partnering with a leading ServiceNow partner to appoint a Principal Technical Consultant - ServiceNow Architect. The role is remote with a salary up to £120k, and focuses on HRSD and CSM, shaping complex programmes from design through delivery.

You will define architecture, lead design and integrations with SAP, CRM and external systems, provide technical direction, oversee security and identity management, and engage senior stakeholders across enterprise accounts.

Qualifications

• Strong ServiceNow architecture or senior technical consulting experience.
• Delivery experience across HRSD and CSM.
• Experience with complex enterprise customers and senior stakeholders.
• Knowledge of integrations, security and identity management.
• Familiarity with domain separation and multi-tenant ServiceNow environments.

Responsibilities

• Leading the architecture and design of ServiceNow solutions based on complex business requirements.
• Supporting pre-sales activity including solution shaping, proposals and customer presentations.
• Defining and governing integrations between ServiceNow and external platforms.
• Providing technical direction across design, development and deployment teams.
• Advising on security and identity integrations including SSO, SAML and OAuth.

Skills

ServiceNow architecture

Senior technical consulting

HRSD

CSM

Integrations

Security & Identity

Domain separation

Tools

SAP

CRM

Job description

Arden Resourcing is partnering with a leading ServiceNow partner to appoint a Principal Technical Consultant - ServiceNow Architect. The role is remote with a salary up to £120k, and focuses on HRSD and CSM, shaping complex programmes from design through delivery.

You will define architecture, lead design and integrations with SAP, CRM and external systems, provide technical direction, oversee security and identity management, and engage senior stakeholders across enterprise accounts.