Strategic Sales Account Manager

First Fence; Swadlincote; On-site; GBP 35,000 - 52,000; Full time

Benefits offered by this job

Cycle to Work Scheme

Benefits Platform

Holistic Wellbeing Platform

24/7 Employee Assist Programme

33 Days Annual Leave (inclusive ofBank

Holiday Leave

Job summary

First Fence is seeking an Account Manager to develop and grow a select list of customer accounts, promoting our products and services while collaborating with other departments to deliver exceptional value.

You will build strong client relationships, manage contracts, forecast sales, and identify opportunities for upsell and cross-sell, driving revenue growth and client satisfaction. This role demands flexibility, initiative, and a proactive, customer-centric mindset.

Qualifications

• Strong relationship building with clients and stakeholders.
• Proven sales experience with targets.
• Ability to manage multiple accounts and plan strategically.
• Analytical mindset with market awareness.
• Comfort with CRM systems and sales tools.

Responsibilities

• Build and maintain relationships with key accounts.
• Execute sales strategies and upsell/cross-sell.
• Develop account plans and forecast sales.
• Negotiate terms and manage contracts.
• Collaborate with internal teams for seamless client experience.
• Educate clients and maximise use of offerings.
• Track KPIs and provide data-driven insights.
• Support client retention and loyalty initiatives.
• Address issues proactively and ensure service excellence.
• Maintain documentation and compliance.

Skills

Relationship Building

Sales and Negotiation

Account Management

Market Analysis

Communication

Problem-Solving

Technical Proficiency

Data Analysis

Customer Service

Adaptability

Teamwork

Tools

CRM systems

Sales tools

Industry software

Job description

First Fence is seeking an Account Manager to develop and grow a select list of customer accounts, promoting our products and services while collaborating with other departments to deliver exceptional value.

You will build strong client relationships, manage contracts, forecast sales, and identify opportunities for upsell and cross-sell, driving revenue growth and client satisfaction. This role demands flexibility, initiative, and a proactive, customer-centric mindset.