Strategic Resource & Workflow Lead

Vodafonethree; Greater London; On-site; GBP 50,000 - 80,000; Full time

Job summary

VodafoneThree is seeking a Traffic & Resource Manager in London to optimise agency resources across a high-volume portfolio of creative work. You will balance delivery priorities, team capacity and deadlines, ensuring the right people are assigned at the right time.

You will partner with Project Management, Creative, Production and Agency Operations to manage demand, resolve conflicts and maintain delivery momentum.

Qualifications

• Strong experience in traffic, workflow, resource management or agency operations within an in-house creative agency, studio, marketing or similar delivery environment.
• Proven ability to manage and prioritise resource allocation across multiple concurrent projects and competing demands.
• Strong understanding of creative and production workflows, including dependencies between briefing, creative development, review and final delivery.
• Experience using resource management, workflow or project planning tools to manage schedules, utilisation and capacity.
• Strong judgement and decision-making skills, with the ability to balance business urgency, team workload and delivery quality.
• Confident communicator, able to work effectively with project, creative and operational stakeholders at different levels.
• Strong attention to detail, with the ability to maintain accurate schedules and resource data in a fast-moving environment.
• Experience identifying workflow risks, bottlenecks and resourcing pressures, and taking action to resolve or escape them appropriately.
• Good analytical capability, with the ability to interpret utilisation, capacity and workflow data to support better planning decisions.

Responsibilities

• Own the day-to-day allocation of agency resources across live and upcoming projects.
• Match project requirements with available resource, balancing skills, capacity, deadlines, complexity and development opportunities.
• Maintain an accurate and up-to-date view of team availability, utilisation and workload across the agency.
• Work with Project Managers and functional leads to assess resource needs, identify gaps and make informed allocation decisions.
• Re-prioritise resource plans quickly and effectively in response to changing business needs, urgent requests, delivery risks or shifting deadlines.
• Manage the flow of work through the agency, ensuring briefs are scheduled appropriately and progress is visible across all active jobs.

Skills

Resource management

Project coordination

Stakeholder communication

Job description

VodafoneThree is seeking a Traffic & Resource Manager in London to optimise agency resources across a high-volume portfolio of creative work. You will balance delivery priorities, team capacity and deadlines, ensuring the right people are assigned at the right time.

You will partner with Project Management, Creative, Production and Agency Operations to manage demand, resolve conflicts and maintain delivery momentum.