Strategic Resource Forecasting & Capacity Lead

Bromford Flagship Livewest; Gloucester; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

Bromford Flagship LiveWest is seeking a Strategic Resource Planning Manager to lead the new planning capability, shaping forecasting, standards and insight for effective resource and capacity planning.

The role partners with senior leaders to balance customer experience, operational performance and financial priorities, with hybrid working and nearby offices in Chipping Sodbury, Tewkesbury, Lichfield or Wolverhampton. Travel across the BFL geography is occasional.

Qualifications

• Significant experience leading resource, workforce or capacity planning in a complex operational environment.
• Expertise in demand forecasting, capacity planning and workforce optimisation.
• Strong analytical and modelling skills, with the ability to translate complex data into clear insights.
• Experience developing planning capability, teams or functions, with a focus on continuous improvement and maturity.
• Strong stakeholder management and influencing skills, including working with senior leaders.
• Commercial awareness and an understanding of the relationship between resource, cost, productivity and customer outcomes.
• Excellent communication skills and a passion for continuous improvement and organisational effectiveness.

Responsibilities

• Lead strategic resource planning to optimise resource deployment and improve customer outcomes.
• Develop demand forecasts and capacity models that inform resourcing and operational decisions.
• Translate strategic planning requirements into practical plans that balance customer, productivity and financial priorities.
• Optimise resource deployment, planning approaches and ways of working to maximise efficiency.
• Establish planning standards, governance and methodologies across BFL.
• Provide analysis, insight and business cases that support strategic decisions and investment priorities.
• Partner with senior leaders and colleagues across Operations, Finance, Data, Insight and Transformation to influence resource planning decisions.
• Develop planning capability, driving continuous improvement and planning maturity across the organisation.
• Excellent communication skills and a passion for continuous improvement and organisational effectiveness.
• Operational requirement: Travel across the BFL geography as required, including occasional site visits.

Skills

Resource planning

Forecasting

Capacity planning

Stakeholder management

Data analysis

Modelling

Communication

Job description

Bromford Flagship LiveWest is seeking a Strategic Resource Planning Manager to lead the new planning capability, shaping forecasting, standards and insight for effective resource and capacity planning.

The role partners with senior leaders to balance customer experience, operational performance and financial priorities, with hybrid working and nearby offices in Chipping Sodbury, Tewkesbury, Lichfield or Wolverhampton. Travel across the BFL geography is occasional.