Strategic Performance Analyst - Digital Services

Scrumconnect Consulting; Newcastle upon Tyne; On-site; GBP 55,000 - 75,000; Full time

Job summary

Scrumconnect Consulting is a multi-award-winning digital consultancy delivering impactful technology solutions across UK government departments. We seek an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services.

You will define performance standards, build KPI frameworks, and translate data into dashboards and recommendations for senior stakeholders, collaborating with Product, Delivery, Research, Design and Data Science teams to

Qualifications

• Extensive experience in performance analysis for digital services and complex environments.
• Proven ability to design KPI frameworks and extract actionable insights.
• Strong stakeholder management and data storytelling skills.

Responsibilities

• Lead performance analysis across complex services or delivery areas.
• Design and implement performance measurement frameworks and KPIs.
• Translate data into dashboards and clear narratives for senior stakeholders.
• Collaborate with Product, Delivery, Research, Design and Data Science teams.

Skills

Performance analysis

Data storytelling

Stakeholder management

Dashboard design

Data-driven decision making

Communication

Tools

SQL

Google Analytics

Power BI

Looker Studio

Job description

Scrumconnect Consulting is a multi-award-winning digital consultancy delivering impactful technology solutions across UK government departments. We seek an experienced Performance Analyst (SFIA 5) to lead performance measurement and analytics across complex digital services.

You will define performance standards, build KPI frameworks, and translate data into dashboards and recommendations for senior stakeholders, collaborating with Product, Delivery, Research, Design and Data Science teams to