Strategic Operations Leader – Education & Healthcare

Aramark; Hartpury; On-site; GBP 45,000 - 60,000; Full time

Job summary

Aramark UK is seeking an Operations Manager to lead a portfolio of Education and Healthcare contracts, delivering superior service, financial performance, and strong client relationships. Reporting to the Regional Director, you will steer multiple sites and mobilise new contracts with a focus on safety and people engagement.

You will manage budgets, drive continuous improvement, coach diverse teams, and promote a positive culture across locations to achieve sustainable growth and customer

Qualifications

• Degree-level qualification or equivalent experience.
• Proven experience managing client relationships across multiple locations.
• Experience operating in a multi-site environment, ideally within education, food service, hospitality, or retail sectors.
• Demonstrated success managing profit and loss accounts and delivering commercial performance.
• Experience leading geographically dispersed teams.
• Experience managing change, business mobilisation, or project implementation activities.

Responsibilities

• Lead and support multiple sites to deliver operational performance, customer service, and financial results.
• Drive continuous improvement, innovation, and compliance with company standards and procedures.
• Ensure high standards of food safety, health and safety, and operational excellence across all locations.
• Manage budgets, labour costs, food costs, and productivity to achieve business targets.
• Build strong relationships with clients and identify opportunities for growth and retention.
• Support business development, new contract mobilisations, and project delivery.
• Promote marketing initiatives, seasonal campaigns, and customer engagement activities.
• Monitor business performance and implement action plans to drive sales and profitability.
• Recruit, develop, coach, and retain high-performing teams.
• Create a positive and inclusive culture that supports employee engagement and succession planning.
• Lead change initiatives and encourage a strong health, safety, and wellbeing culture.

Skills

Multi-site management

Budgeting/finance

Leadership

Time management

Communication

Problem solving

MS Office

Education

Degree or equivalent

Geographic leadership

P&L management

Tools

Microsoft Office

Job description

Aramark UK is seeking an Operations Manager to lead a portfolio of Education and Healthcare contracts, delivering superior service, financial performance, and strong client relationships. Reporting to the Regional Director, you will steer multiple sites and mobilise new contracts with a focus on safety and people engagement.

You will manage budgets, drive continuous improvement, coach diverse teams, and promote a positive culture across locations to achieve sustainable growth and customer