Strategic Operational Optimisation Leader (Labour & Cost)

Places for People; Coventry; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Pension with matched contributions up 

Bonus scheme up to 15%

Option to buy or sell days

Car Allowance

Healthcare cashback plan

Wellbeing support

Discounts via Our Place Rewards

Training and career progression

Recognition programmes

Inclusion and wellbeing focus

Free gym membership

Life Assurance

Job summary

Places Leisure, part of Places for People, is seeking a Head of Operational Optimisation to drive data-led resource management across its multi-site network. You will optimise labour planning, scheduling and forecasting to align resources with operational and commercial goals.

You will identify efficiencies, build robust cost models and support growth opportunities while ensuring the Customer experience remains at the centre of investment decisions. Frequent travel to sites is expected.

Qualifications

• Significant experience in labour planning, workforce management and cost transformation.
• Forecasting operational demand and translating it into practical labour plans, hours and costs.
• Advanced Excel and Power BI usage for models and reporting.

Responsibilities

• Lead the development of smarter, data-led ways of managing resources and operating costs across Places Leisure.
• Improve labour planning, scheduling and forecasting to ensure the right colleagues and resources are in the right place.
• Identify efficiencies, reduce avoidable spend and develop practical plans that protect the Customer experience.

Skills

Labour planning

Workforce management

Operational performance

Commercial finance

Cost transformation

Operational efficiency

Multi-site experience

Tools

Microsoft Excel

Power BI

Job description

Places Leisure, part of Places for People, is seeking a Head of Operational Optimisation to drive data-led resource management across its multi-site network. You will optimise labour planning, scheduling and forecasting to align resources with operational and commercial goals.

You will identify efficiencies, build robust cost models and support growth opportunities while ensuring the Customer experience remains at the centre of investment decisions. Frequent travel to sites is expected.