Strategic National Account Manager – Waitrose

MacGregor Black; West Yorkshire; On-site; GBP 65,000 - 90,000; Full time

Job summary

MacGregor Black is partnering with an established food and snacking manufacturer to appoint a National Account Manager for the Waitrose account. You will own the relationship at both day-to-day and strategic levels, aligning with buying, category, technical, supply chain and product development teams to deliver value and growth.

You will lead an account plan, forecast demand, manage profitability, and build confidence across internal teams.

Qualifications

• National account management experience in grocery, gained within a food or drink manufacturer, ideally with own label or premium ranges.
• Strong analytical and commercial judgement with forecasting and margin understanding.
• Proven negotiations skills and ability to lead joint business planning.

Responsibilities

• Own the Waitrose relationship at both day-to-day and strategic level with cross-functional teams.
• Develop and deliver an account plan covering sales, margin, forecasting and range development.
• Lead forecasting and demand planning with planning and supply chain teams.
• Monitor KPIs for service, availability and quality and act on risks.
• Use EPOS, shopper and market data to drive evidence-based recommendations.
• Manage profitability including pricing, terms and promotional investment.
• Lead customer reviews and joint business planning sessions.

Skills

National account management

Grocery sector experience

Forecasting

P&L management

Negotiation

Stakeholder management

Analytical thinking

Job description

MacGregor Black is partnering with an established food and snacking manufacturer to appoint a National Account Manager for the Waitrose account. You will own the relationship at both day-to-day and strategic levels, aligning with buying, category, technical, supply chain and product development teams to deliver value and growth.

You will lead an account plan, forecast demand, manage profitability, and build confidence across internal teams.