Strategic MSP Account Manager | Hybrid & Growth Focus

Intercity; Birmingham; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

33 days holiday

Annual pay reviews

Holiday buy scheme

All-company bonus scheme

Death in service cover

Employee assistance programme

Company pension

Active social calendar

People development focus

Job summary

Intercity is seeking an Account Manager to join our sales team. You will handle a portfolio of accounts, uncover new opportunities, and drive revenue growth across our Communications, Cloud & Security, and Managed Services solutions.

This hybrid role involves some travel to our offices as needed and targets a fast-paced, results-driven environment. Applicants should have extensive B2B sales experience, a proven track record of closing full sales cycles, and strong communication with senior

Qualifications

• Degree desirable (education background spoken of in posting).
• Proven track record in a B2B sales environment and full sales cycle.
• Confident presenting to senior stakeholders and directors.
• Experience with Microsoft solutions and MSP environments is essential.

Responsibilities

• Develop and maintain a clear account sales strategy.
• Manage the full sales cycle—from identifying opportunities to closing deals.
• Prepare accurate proposals and quotations, ensuring compliance with company policies.
• Deliver consistent revenue growth through skilled pipeline management.
• Maintain an active 30-60-90-day pipeline and provide regular updates.
• Build strong relationships with prospects and customers to ensure satisfaction.
• Motivate virtual resource teams to win business.
• Keep CRM data accurate and up to date.
• Stay informed on industry trends and make recommendations for service improvements.

Skills

Results-driven

Highly organised

Commercially astute

Resilient

Strong communication

Negotiation skills

Education

Degree desirable

Tools

Microsoft solutions

MSP environments

Job description

Intercity is seeking an Account Manager to join our sales team. You will handle a portfolio of accounts, uncover new opportunities, and drive revenue growth across our Communications, Cloud & Security, and Managed Services solutions.

This hybrid role involves some travel to our offices as needed and targets a fast-paced, results-driven environment. Applicants should have extensive B2B sales experience, a proven track record of closing full sales cycles, and strong communication with senior