Strategic Mid-Market Expansion Lead

ClickUp; United Kingdom; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

ClickUp is hiring in the United Kingdom for a Commercial Sales - Expansion role. You will help existing mid-market customers derive more value, expand adoption, and connect workflows to business priorities.

The role involves on-site and virtual workshops, consultative selling, and coordinating with cross-functional teams to drive expansion. You will own renewal scheduling, build 2–3x expansion pipelines, and maintain an evidence-based forecast with risks and commitments.

Qualifications

• Experience in quota-carrying B2B SaaS sales.
• Track record of meeting or exceeding sales targets and explaining pipeline actions.
• Strong discovery, consultative selling, value framing, and customer presentation skills.
• Experience managing customer relationships and multi-stakeholder opportunities through a defined sales process.
• Strong renewal, pipeline, CRM, and forecast discipline, with reliable follow-through.
• Customer-first approach, bias for action, and openness to coaching.
• Clear written and verbal communication skills, including leading virtual and on-site workshops.

Responsibilities

• Build product and platform fluency to explain ClickUp's services, use cases, and value proposition to customers.
• Manage the renewal schedule with at least six months of visibility and identify expansion opportunities.
• Run on-site and virtual workshops to strengthen customer capability and adoption.
• Lead consultative conversations connecting ClickUp workflows to business outcomes.
• Develop and maintain 2–3x qualified expansion pipeline coverage around key events and initiatives.
• Maintain a clear, evidence-based forecast with opportunity context, risks, next steps, and commitments.
• Coordinate account plans with Customer Success, Solutions Engineering, and Revenue Operations to drive expansion.
• Share customer and market insights to improve planning, adoption, and expansion motion.

Skills

B2B SaaS sales

Forecasting

Multi-stakeholder

CRM discipline

Renewals management

Tools

CRM tools

Job description

ClickUp is hiring in the United Kingdom for a Commercial Sales - Expansion role. You will help existing mid-market customers derive more value, expand adoption, and connect workflows to business priorities.

The role involves on-site and virtual workshops, consultative selling, and coordinating with cross-functional teams to drive expansion. You will own renewal scheduling, build 2–3x expansion pipelines, and maintain an evidence-based forecast with risks and commitments.