Strategic Legal Operations Lead – AI & Data, Hybrid

CMS UK; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Flexible, hybrid working policy

Generous bonus scheme

Up to 25 days holiday (rising to 28)

Job summary

CMS UK in London is seeking a Legal Operations Business Partner on a 12-month fixed-term contract. The role focuses on improving how legal services are delivered through Legal Project Management, process change, data insights, and AI-enabled delivery across practice groups.

You will lead strategic planning, project management, and value-driven initiatives, collaborating with senior lawyers, clients and cross-functional teams to drive efficiency and profitability.

Qualifications

• Experience in Legal Operations or professional services.
• Strong project management, analytical and problem-solving skills.
• Ability to translate strategic objectives into practical solutions and manage client conversations.
• Effective stakeholder management with senior lawyers, business professionals and clients.
• Knowledge of AI and technology in legal service delivery.

Responsibilities

• Strategic Planning: contribute to growth, support strategy and client solutions.
• Project and Matter Management: end-to-end management using Legal Project Management.
• Process Improvement and Change Management: map processes, run workshops, implement changes.
• Data, Financial Management and Value: analyse data, define KPIs, demonstrate value.
• Technology, Systems and AI: assess and implement AI and technology in workflows.
• Training and Development: design and deliver internal and client training, drive adoption of AI and tech.

Skills

Project management

Analytical skills

Stakeholder management

AI literacy

Problem-solving

Education

Degree or equivalent

PRINCE2

Lean Six Sigma

Tools

Excel

Process-mapping tools

AI-enabled tools

Job description

CMS UK in London is seeking a Legal Operations Business Partner on a 12-month fixed-term contract. The role focuses on improving how legal services are delivered through Legal Project Management, process change, data insights, and AI-enabled delivery across practice groups.

You will lead strategic planning, project management, and value-driven initiatives, collaborating with senior lawyers, clients and cross-functional teams to drive efficiency and profitability.