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Job summary
A local government council is seeking a Head of Revenues & Benefits to lead strategic management and ensure effective service delivery. The role requires strong relationship management skills and the ability to drive a high-performing culture. The ideal candidate will have a degree or equivalent experience, excellent communication abilities, and a track record in project leadership. This position is integral to meeting the council's financial objectives and enhancing customer service experience.
Qualifications
Evidence of continuously developing self and others.
Ability to navigate diverse stakeholder views.
Experience leading strategic initiatives.
Ability to monitor and analyze changes in the environment.
Responsibilities
Lead and manage revenues and benefits teams.
Ensure high-quality customer service delivery.
Support implementation of a new ERP system.
Foster a high-performing culture within services.
Skills
Relationship management
Communication skills
Project leadership
Analytical skills
Creative thinking
Education
Degree level or equivalent experience
Job description
A local government council is seeking a Head of Revenues & Benefits to lead strategic management and ensure effective service delivery. The role requires strong relationship management skills and the ability to drive a high-performing culture. The ideal candidate will have a degree or equivalent experience, excellent communication abilities, and a track record in project leadership. This position is integral to meeting the council's financial objectives and enhancing customer service experience.