Strategic Leader, Digital Standards & Inclusive Design

TXP; Manchester; Hybrid; GBP 161,000 - 182,000; Full time

Job summary

TXP in Manchester invites applicants for a Deputy Director of Digital Standards & Inclusive Design. This hybrid role requires 2 days on site per week in Manchester with travel to London, inside IR35, at a daily rate of £875–£985.

Initial contract is 3 months with an option to extend by a further month. You will shape digital standards, accessibility frameworks and service design across a major public sector environment, working with senior stakeholders to drive inclusive, user-centred public

Qualifications

• Significant senior leadership experience within digital transformation, service design or digital government.
• Expertise in digital standards, accessibility and inclusive design.
• A strong track record of leading large-scale service improvement programmes.
• Experience building, motivating and developing multidisciplinary digital teams.
• Deep understanding of end-to-end service delivery and user experience design.
• Proven ability to develop and test innovative ideas within complex environments.
• Outstanding stakeholder management, communication and influencing skills.
• Experience promoting cultures of continuous improvement, experimentation and evidence-based decision making

Responsibilities

• Lead the development and evolution of digital standards, accessibility frameworks and inclusive design principles.
• Drive end-to-end service transformation initiatives across organisational boundaries.
• Champion user-centred design and service quality improvements.
• Identify opportunities to leverage emerging technologies, including AI-enabled solutions, to improve public service delivery.
• Develop approaches for measuring and improving digital service quality and accessibility.
• Oversee a portfolio of digital products, standards, transformation and accessibility initiatives.
• Build strong partnerships across government, industry, academia, SMEs and innovation communities.
• Promote collaborative, product-led and service-led ways of working.
• Influence senior leaders and key stakeholders to embed best practice in digital delivery and inclusion.

Skills

Senior leadership

Digital standards

Service improvement

Team leadership

UX design

Innovation testing

Stakeholder management

Continuous improvement

Job description

TXP in Manchester invites applicants for a Deputy Director of Digital Standards & Inclusive Design. This hybrid role requires 2 days on site per week in Manchester with travel to London, inside IR35, at a daily rate of £875–£985.

Initial contract is 3 months with an option to extend by a further month. You will shape digital standards, accessibility frameworks and service design across a major public sector environment, working with senior stakeholders to drive inclusive, user-centred public