Senior Leader, Digital Standards & Inclusive Design

TXP Technology x People; Lancashire; Hybrid; GBP 161,000 - 182,000; Full time

Job summary

TXP Technology x People partners with a major public sector organisation to recruit a Deputy Director of Digital Standards & Inclusive Design. This high-profile role shapes digital public services and drives accessibility and inclusive design at a national scale.

The role leads standards, services and transformation, working with senior stakeholders to deliver user-centred outcomes, pilot AI-enabled approaches, and ensure measurable quality and inclusion across programmes.

Responsibilities

• Lead the development and evolution of digital standards, accessibility frameworks and inclusive design principles.
• Drive end-to-end service transformation initiatives across organisational boundaries.
• Champion user-centred design and service quality improvements.
• Identify opportunities to leverage emerging technologies, including AI-enabled solutions, to improve public service delivery.
• Develop approaches for measuring and improving digital service quality and accessibility.
• Oversee a portfolio of digital products, standards, transformation and accessibility initiatives.
• Build strong partnerships across government, industry, academia, SMEs and innovation communities.
• Promote collaborative, product-led and service-led ways of working.
• Influence senior leaders and key stakeholders to embed best practice in digital delivery and inclusion.
• Pilot and scale innovative approaches that improve citizen outcomes.

Job description

TXP Technology x People partners with a major public sector organisation to recruit a Deputy Director of Digital Standards & Inclusive Design. This high-profile role shapes digital public services and drives accessibility and inclusive design at a national scale.

The role leads standards, services and transformation, working with senior stakeholders to deliver user-centred outcomes, pilot AI-enabled approaches, and ensure measurable quality and inclusion across programmes.