Strategic Leader, B2B Sales Performance & CVM

Eonnext; Nottingham; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Company car

Private medical cover

Flexible hybrid working

Job summary

E.ON Next is seeking a Head of Business Sales Performance & Customer Value Management to lead the commercial strategy for customer acquisition, margin growth and long-term retention across B2B channels. You will optimise multi-channel SME/mid-market propositions and drive CVM, underwriting alignment and profitable growth.

You will balance high-value bespoke transactions with scalable digital acquisition, collaborating with risk, product and GTM teams to deliver sustainable results and robust

Qualifications

• Strong understanding of revenue growth and B2B pricing within utilities or contract-led B2B markets.
• Proven experience managing B2B acquisition across TPI/broker and digital channels.
• Knowledge of commercial credit checks, debt collection risks and bad-debt management.
• Experience leading CVM and contract retention across multiple B2B channels.
• Excellent analytical skills using CRM and BI data.

Responsibilities

• Lead the commercial strategy across B2B routes to market to drive acquisition and growth.
• Partner with Sales, Pricing and Proposition teams to develop tariffs, campaigns and tools to maximise acquisition and value.
• Optimise acquisition costs, commissions and channel performance against growth and profitability targets.
• Collaborate with Credit Risk & Policy to embed underwriting, pricing and collections strategies.
• Own CVM, retention and renewal strategy to reduce churn and maximise profitability.
• Identify opportunities to grow customer value through cross-selling and value-added services.

Skills

Revenue growth

B2B pricing

TPI/channel models

Acquisition campaigns

Credit risk & collections

CRM / BI data

Stakeholder management

UK energy regulation knowledge

Tools

CRM systems

BI tools

Job description

E.ON Next is seeking a Head of Business Sales Performance & Customer Value Management to lead the commercial strategy for customer acquisition, margin growth and long-term retention across B2B channels. You will optimise multi-channel SME/mid-market propositions and drive CVM, underwriting alignment and profitable growth.

You will balance high-value bespoke transactions with scalable digital acquisition, collaborating with risk, product and GTM teams to deliver sustainable results and robust