Strategic Key Account Manager - Retail & Gifting

I Love My Job Ltd.; England; On-site; GBP 40,000 - 48,000; Full time

Job summary

I Love My Job Ltd. in South London is seeking a driven Key Account Manager to own a portfolio of trade accounts, delivering a service that reflects the brand’s values at every stage.

You’ll present new ranges to buyers, negotiate terms, and feed customer insight into product development to shape future NPD. Strong account management experience in consumer products and retailer relationships are essential.

This is a fast-growing, well-established brand with genuine scope for progression.

Qualifications

• Proven B2B Account Management experience with leading retailers.
• Experience with private label or bespoke product ranges is a real plus.
• Natural communicator who builds strong relationships internally and externally.
• Customer-first mindset in a B2B environment.
• Sharp problem-solving instincts and attention to detail.

Responsibilities

• Managing a portfolio of leading Key Accounts, ensuring exceptional service aligned with brand values.
• Presenting new ranges and product concepts to buyers, negotiating prices and terms.
• Working with product development on NPD, feeding customer insight to shape ranges.
• Building product knowledge to answer queries quickly and confidently.
• Owning each order from enquiry to delivery and invoicing.
• Partnering with Sales Coordinators to keep admin sharp.
• Checking product samples for accuracy before dispatch.
• Monitoring competition to stay ahead of market trends.
• Hosting regular meetings to review sales figures, feedback and growth opportunities.

Skills

B2B account management

Retail relationship building

Communication

Multi-project management

Job description

I Love My Job Ltd. in South London is seeking a driven Key Account Manager to own a portfolio of trade accounts, delivering a service that reflects the brand’s values at every stage.

You’ll present new ranges to buyers, negotiate terms, and feed customer insight into product development to shape future NPD. Strong account management experience in consumer products and retailer relationships are essential.

This is a fast-growing, well-established brand with genuine scope for progression.