Senior Account Manager

MacGregor Black; Leeds; On-site; GBP 70,000 - 90,000; Full time

Job summary

MacGregor Black is partnering with a well-established gifting brand to recruit a Senior National Account Manager based in Leeds. You will lead a flagship high street partnership, delivering end-to-end category management, and acting as the strategic and operational lead across a complex customer organisation.

You will manage a high-pressure environment, drive sales, profitability and cost control, build influential relationships with senior buyers, and line manage Account Managers across

Qualifications

• Significant account management experience with large, demanding retail customers.
• Strong track record in category management and commercial delivery.
• Experience in seasonal or fast-changing product categories.
• Excellent stakeholder management and influencing skills.
• Highly organized, detail-oriented with multi-priority management.

Responsibilities

• Own the day-to-day delivery of the account business plan, including sales, profitability, and cost management
• Develop and execute category strategies aligned to both customer and internal growth objectives
• Support the delivery of long-term strategic plans and contractual commitments
• Identify and unlock new business opportunities across adjacent categories
• Market insights and performance analysis
• Strategy creation and execution
• Own brand product development
• Store-level ranging and optimisation
• Build and manage strong relationships with the lead retail buyer for the core store estate
• Act as a trusted partner and “go-to” contact across multiple commercial teams, channels, and categories
• Line manage and develop Account Managers across additional channels (e.g. franchise, outlet, international, e-commerce)

Skills

Senior account management

Category management

Stakeholder management

Retail experience

Job description

Ready to take ownership of a flagship high street account where pace, pressure, and impact go hand in hand?

Do you thrive on turning complex data, shopper insight, and commercial challenges into winning category strategies?

Are you confident leading cross-functional teams and influencing senior stakeholders in a demanding, fast-moving retail environment?

Macgregor Black are partnering with a well-established gifting brand on the search for a Senior Account Manager. This is a permanent role based in Leeds.

As the Senior National Account Manager, you will lead one of the UK’s most significant and high-profile high street retail partnerships. This is a fast-paced, high-pressure role managing a flagship account undergoing rapid growth and transformation, offering the opportunity to make a visible commercial impact at scale.

You will act as the strategic and operational lead, delivering a full end-to-end category management service while building strong, influential relationships across a complex customer organisation.

Key Responsibilities:

• Own the day-to-day delivery of the account business plan, including sales, profitability, and cost management
• Develop and execute category strategies aligned to both customer and internal growth objectives
• Support the delivery of long-term strategic plans and contractual commitments
• Identify and unlock new business opportunities across adjacent categories
• Market insights and performance analysis
• Strategy creation and execution
• Own brand product development
• Store-level ranging and optimisation
• Build and manage strong relationships with the lead retail buyer for the core store estate
• Act as a trusted partner and “go-to” contact across multiple commercial teams, channels, and categories
• Line manage and develop Account Managers across additional channels (e.g. franchise, outlet, international, e-commerce)

What We're Looking For:

• Has significant account management experience with large, demanding retail customers.
• Brings a strong track record in category management and commercial delivery.
• Has experience within seasonal or fast-changing product categories.
• Is confident operating in a fast-paced, high-pressure environment.
• Demonstrates excellent stakeholder management and influencing skills.
• Is highly organised, detail-oriented, and able to manage multiple priorities.

Competitive salary + benefits.