Strategic ITSM Data & Billing Analyst

DXC Technology Company; Farnborough; On-site; GBP 38,000 - 60,000; Full time

Job summary

DXC Technology is seeking a Business Data Analyst for Hampshire, onsite five days a week. The role focuses on extracting, validating and analysing ITSM and financial data to support billing, service performance and governance.

The ideal candidate will combine strong SQL, Excel and Power BI skills with attention to data quality and clear stakeholder communication. Experience in financial accounting, invoicing and handling multiple data sources is essential.

Qualifications

• Experience in financial accounting, invoicing or billing.
• Experience extracting, analysing and reporting on ITSM and operational data.
• Knowledge of ERP or financial systems (e.g., SAP, Oracle) a plus.

Responsibilities

• Manage monthly billing cycle for service charges and project delivery.
• Extract, validate and reconcile data from ITSM and asset systems.
• Maintain billing models, rules and traceability to invoices.
• Investigate discrepancies and resolve queries with supporting evidence.
• Produce MI packs and performance summaries for governance reviews.

Skills

Data analysis

SQL querying

Excel advanced

Power BI

Stakeholder comms

Tools

ServiceNow

BMC Remedy

Job description

DXC Technology is seeking a Business Data Analyst for Hampshire, onsite five days a week. The role focuses on extracting, validating and analysing ITSM and financial data to support billing, service performance and governance.

The ideal candidate will combine strong SQL, Excel and Power BI skills with attention to data quality and clear stakeholder communication. Experience in financial accounting, invoicing and handling multiple data sources is essential.