Strategic IT Resource & Delivery Manager

Loxo; Fareham; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Additional day off for your birthday

Cycle to Work Scheme

IT Purchasing Scheme

Company Pension

Training and development opportunities

Free onsite parking

Complimentary breakfast and modern off

Modern office facilities

Job summary

Tailor Made Technologies in Whiteley, Hampshire is seeking a Project Resource Manager to lead resource planning and utilisation across our Professional Services engineering team. You will ensure projects are staffed effectively and that delivery teams have visibility of current and future workload.

This fast-paced role suits someone with experience in resource management, workforce planning, PMO or project operations who can drive improvement, balance priorities and partner with engineers,

Qualifications

• Experience in Resource Management, Workforce Planning, PMO or Professional Services Operations.
• Strong organisational and prioritisation abilities.
• Experience juggling multiple workstreams and competing demands.
• Excellent stakeholder communication and relationship-building skills.
• Analytical skills with ability to interpret utilisation and capacity data.
• Experience in IT Services, Managed Services or Professional Services is advantageous.

Responsibilities

• Manage resource allocation, scheduling, availability and utilisation across the Professional Services engineering team.
• Gate incoming project workload and assign work based on skills, capacity and business priorities.
• Maintain and optimise resource planning and booking systems with accurate data visibility.
• Monitor utilisation, forecast demand and help maximise delivery performance.
• Produce reporting and insights on capacity, utilisation, demand and commercial performance.
• Collaborate with Project Coordinators, Engineers, Account Managers and customers to schedule and deliver projects.

Skills

Resource management

Workforce planning

PMO

Project coordination

Stakeholder management

Data analytics

Reporting & metrics

Job description

Tailor Made Technologies in Whiteley, Hampshire is seeking a Project Resource Manager to lead resource planning and utilisation across our Professional Services engineering team. You will ensure projects are staffed effectively and that delivery teams have visibility of current and future workload.

This fast-paced role suits someone with experience in resource management, workforce planning, PMO or project operations who can drive improvement, balance priorities and partner with engineers,