Strategic Internal Communications Lead, EMEA Payments

JPMorganChase; Greater London; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Health care coverage

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking an experienced internal communications professional to elevate regional messaging for the Payments business. You will advise senior executives, influence culture, and coordinate with Global and regional teams across EMEA, APAC and LATAM to deliver cohesive communications.

The role requires strategic and tactical execution, strong editing, and ability to navigate a matrixed environment with multiple stakeholders.

Qualifications

• Minimum of seven years experience in Marketing & Communications, preferably in Corporate Communications.
• Demonstrated stakeholder management experience.
• Superior verbal and written skills in both English and Spanish; strong editing skills; web knowledge/digital savvy.
• Proven ability to lead, influence, and align across cross-functional teams, while interacting with multiple stakeholders.
• Excellent organizational skills with the ability to multitask and prioritize high volume, high priority initiatives.
• Commitment to maintaining the firm's high standards related to risk, compliance and the Code of Conduct.
• High level of independence, energy and integrity, demonstrates respect for a diversity of opinions and styles, and accepts accountability and responsibility.
• Flexibility to work outside of normal business hours depending on business needs.

Responsibilities

• Provide communications support for multiple executives in the Payments business, primarily the Head of Payments, EMEA, including strategic messaging, town halls, talking points, crisis communications, blogs, etc.) consistent with objectives related to business vision and objectives
• Contribute content to intranet and newsletters
• Collaborate with communications partners to drive regional relevant content
• Identify and track key performance metrics to report on results
• Manage communications projects/initiatives from beginning to end
• Partner with global CIB Internal Communications colleagues to understand goals and assist in implementing communications tactics
• Help ensure effective communications globally, as needed, in coordination with Corporate Communications and regional communicators

Skills

Bilingual English/Spanish

Stakeholder management

Cross-functional leadership

Editing

Organizational skills

Risk & compliance awareness

Flexibility

Education

BA/BS in Communications

Tools

Word

Excel

PowerPoint

Adobe Suite

Photoshop

Acrobat

HTML

Job description

JPMorganChase is seeking an experienced internal communications professional to elevate regional messaging for the Payments business. You will advise senior executives, influence culture, and coordinate with Global and regional teams across EMEA, APAC and LATAM to deliver cohesive communications.

The role requires strategic and tactical execution, strong editing, and ability to navigate a matrixed environment with multiple stakeholders.