Strategic Immigration Programme Lead (EMEA & Global)

Fragomen; Greater London, Sheffield; On-site; GBP 70,000 - 110,000; Full time

Job summary

Fragomen is seeking an experienced Immigration Programme Manager to lead strategic programmes for Corporate Clients across Europe, the Middle East, Africa, and beyond from London or Sheffield. This role emphasizes managing complex immigration programmes, ensuring high-quality delivery and global consistency.

You will monitor SLAs, advise on compliance, drive improvements, and provide training while supporting project rollouts and key account activity.

Qualifications

• Experience managing immigration programmes across multiple regions.
• Strong understanding of compliance and SLA management.
• Ability to advise clients on service delivery and process improvements.

Responsibilities

• Oversee immigration programmes for corporate clients across EMEA and globally.
• Monitor SLAs and quality of services on regional or global levels.
• Advise clients on strategic issues related to service delivery or immigration compliance.
• Identify operational weaknesses and drive improvements with managers or partners.
• Provide on-going client training to case teams as appropriate.
• Support senior members on large accounts with training, leadership or escalation.

Skills

Programme management

Immigration compliance

Client relations

Job description

Fragomen is seeking an experienced Immigration Programme Manager to lead strategic programmes for Corporate Clients across Europe, the Middle East, Africa, and beyond from London or Sheffield. This role emphasizes managing complex immigration programmes, ensuring high-quality delivery and global consistency.

You will monitor SLAs, advise on compliance, drive improvements, and provide training while supporting project rollouts and key account activity.