Strategic HR Manager for Global Site Launch

Sitel Corp.; Remote; GBP 60,000 - 80,000; Full time

Job summary

A global leader in customer experience is seeking an HR Manager to oversee HR operations, manage recruitment processes, and ensure compliance with employment laws. This role will focus on employee engagement, managing attrition and absence, and leveraging strategic initiatives to support a new site in Newcastle. Candidates should have 8-10 years of progressive experience in HR roles, strong communication skills, and a strategic mindset. A professional certification is preferred.

Qualifications

• 8 – 10 years of experience as a Human Resources Manager or Specialist.
• Experience in managing HR professionals in multi-site situations.
• Strong knowledge of current employment laws.

Responsibilities

• Oversee site recruiting efforts and manage associate relations activities.
• Partner with global HR teams for optimum labour strategies.
• Deliver employee engagement initiatives and influence change.

Skills

Customer Service Focus

Excellent Communication Skills

Organizational Skills

Problem Solving

Strategic Thinking

Education

4-year college degree in human resources or business

Professional Human Resources certification

Job description

A global leader in customer experience is seeking an HR Manager to oversee HR operations, manage recruitment processes, and ensure compliance with employment laws. This role will focus on employee engagement, managing attrition and absence, and leveraging strategic initiatives to support a new site in Newcastle. Candidates should have 8-10 years of progressive experience in HR roles, strong communication skills, and a strategic mindset. A professional certification is preferred.