Strategic Hospitality Print Account Lead

Inspired Thinking Group; Birmingham; Hybrid; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Work from home

25 Days Holidays + Bank Holidays

Wellbeing at ITG

Tech: Cutting-edge technology

Discounts

Enhanced Sick Pay

Health Insurance

Referral Programme

Welcome Packs

Job summary

Inspired Thinking Group is seeking an Account Manager to lead client service delivery across print production, fulfilment and delivery. You will partner with the Account Director to track budgets, optimise commercial benefits, and improve ways of working for efficiency.

The role involves litho and digital print, stock management, and strong client relationships with a focus on hospitality brands. You will work with a Production team and be client-facing to ensure on-brand, timely delivery.

Qualifications

• Customer-facing account management experience in print/marketing services.
• Strong knowledge of litho and digital print processes.
• Proven ability to manage stock, invoicing and supplier relations.

Responsibilities

• Lead end-to-end delivery of key print projects and manage timelines.
• Provide first-class client servicing and proactive problem solving.
• Manage stock information, data accuracy and reporting for the client.
• Collaborate with Supply Chain to ensure on-time delivery and quality.
• Deliver regular account status reports and financial performance updates.
• Drive efficiencies, manage quotes, and ensure adherence to commercial standards.

Skills

Client management

Project management

Print knowledge

Litho & digital

Stock management

Data analysis

Negotiation

Relationship building

Tools

Excel

CRM software

ERP

Job description

Inspired Thinking Group is seeking an Account Manager to lead client service delivery across print production, fulfilment and delivery. You will partner with the Account Director to track budgets, optimise commercial benefits, and improve ways of working for efficiency.

The role involves litho and digital print, stock management, and strong client relationships with a focus on hospitality brands. You will work with a Production team and be client-facing to ensure on-brand, timely delivery.