Strategic Healthcare Account Manager

Cigna Health and Life Insurance Company; Glasgow; Hybrid; GBP 35,000 - 55,000; Full time

Benefits offered by this job

Competitive salary

Multicultural environment

Private Medical Insurance

Wellbeing Benefits

Educational Development Program

Job summary

Cigna Health and Life Insurance Company is seeking a highly motivated Account Manager to join our SME Client Management team. This position emphasizes client-facing engagement, building relationships, and exceptional service delivery.

You will manage a portfolio of international clients and collaborate with various internal teams to ensure the highest service standards. This role offers a competitive salary, a multicultural and hybrid working environment, and extensive employee benefits.

Qualifications

• Experience in account management or client relationship management preferred.
• Strong attention to detail and ability to manage multiple priorities effectively.
• Proactive and comfortable in a fast-paced international environment.

Responsibilities

• Support management and retention of a portfolio of international clients.
• Develop strong relationships with clients and brokers.
• Identify opportunities to improve client satisfaction and revenue growth.
• Collaborate with internal teams to deliver effective solutions.
• Proactively manage client queries and ensure prompt resolution.
• Monitor portfolio performance and provide insights.

Skills

Commercial mindset

Relationship building

Negotiation skills

Analytical skills

Organizational skills

Problem-solving

Fluency in additional language

Tools

Microsoft Excel

Microsoft PowerPoint

Microsoft Teams

Job description

Cigna Health and Life Insurance Company is seeking a highly motivated Account Manager to join our SME Client Management team. This position emphasizes client-facing engagement, building relationships, and exceptional service delivery.

You will manage a portfolio of international clients and collaborate with various internal teams to ensure the highest service standards. This role offers a competitive salary, a multicultural and hybrid working environment, and extensive employee benefits.