Strategic Event Operations Lead- London

Fever; Greater London; On-site; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Attractive compensation package

40% discount on Fever events

Home office friendly

Health insurance

Gympass

Salary advance via Payflow

Job summary

Fever is building a new team of Strategic Event Operations Leads to design and execute our most complex events globally. You will own the full operational strategy from early definition to final execution, creating scalable models and processes where none exist.

This role requires 2–4 years in strategy/ops, strong problem‑solving, and the ability to lead cross‑functional teams. Excellent English and a hands‑on, autonomous mindset are essential.

Qualifications

• 2–4 years of experience in strategy & operations roles in high-growth companies.
• Proven experience solving complex, ambiguous problems.
• Experience leading projects end-to-end.

Responsibilities

• End‑to‑end ownership of complex events.
• Lead the operational strategy of large-scale, high‑complexity events.
• Own projects from early planning stages through execution.
• Ensure delivery meets partner expectations and internal standards.
• Translate partner needs into scalable operational models.

Skills

Structured problem solving

Builder mentality

High ownership

Strategic and execution balance

Stakeholder management

Tools

Excel

SQL

Job description

Hey there! We’re Fever, the world’s leading tech platform for culture and live entertainment. Our mission is to democratize access to culture and entertainment. With our proprietary cutting‑edge technology and data‑driven approach, we’re revolutionizing the way people engage with live entertainment. Every month, our platform inspires over 300 million people in more than 55 countries to discover unforgettable experiences while also empowering event creators with data and technology, helping them scale, innovate, and reach new audiences. We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award‑winning experiences, and are backed by several leading global investors. To achieve our mission, we are looking for bar‑raisers with a hands‑on mindset who are eager to help shape the future of entertainment. Ready to be part of this experience? Let’s discuss the role and what you will do to help achieve Fever’s mission.

About the Role

We are building a new team of Strategic Event Operations Leads to design and execute our most complex and high‑impact events globally. These are not standard events; they involve large partners, new formats, and operational challenges that often require building solutions from scratch. In this role, you will work from early‑stage definition to final execution, owning the full operational strategy of each project. You will not just execute—you will define how the event should be operated. This is a highly autonomous role for individuals who thrive in ambiguity, take ownership, and are comfortable building structure where none exists.

Key Responsibilities

• End‑to‑end ownership of complex events.
• Lead the operational strategy of large‑scale, high‑complexity events.
• Own projects from early planning stages through execution.
• Ensure delivery meets partner expectations and internal standards.
• Operational strategy & design (0→1).
• Translate partner needs into scalable operational models.
• Design processes, workflows, and tools from scratch when needed.
• Define how the event should be run— not just how to execute it.
• Problem solving in ambiguous environments:
• Break down complex, undefined problems into actionable plans.
• Anticipate operational risks and design mitigation strategies.
• Make decisions with incomplete information.
• Cross‑functional leadership:
• Work closely with Sales, Originals, Product, and local Operations teams.
• Align multiple stakeholders around a clear execution plan.
• Act as the main operational point of contact for key partners.
• Execution oversight:
• Ensure that designed solutions are effectively implemented on the ground.
• Support local teams in executing complex setups.
• Step in when needed to unblock critical issues.

What Success Looks Like

• Complex events delivered without relying on existing playbooks.
• New operational models designed, tested, and reused.
• Partners see Fever as a strategic operator, not just an executor.
• Ambiguity reduced through clear structure and decision‑making.
• Projects move forward without constant supervision or escalation.

About You

Experience

• 2–4 years of experience in:
• Strategy & Operations roles in high‑growth companies.
• Proven experience solving complex, ambiguous problems.
• Experience leading projects end‑to‑end.

Skills & Mindset

• Structured problem solver: you break down complexity into clear actions.
• Builder mentality: you create solutions where none exist.
• High ownership: you operate independently with minimal guidance.
• Strategic and execution balance: you can design and implement.
• Strong stakeholder management: you influence without authority.

Nice to Have

• Experience in operational environments (logistics, marketplaces, large‑scale ops).
• Exposure to live events or large‑scale physical operations.
• Analytical skills (Excel, SQL) are a plus.

Languages

• Fluent English required.

What We Offer

• Ownership of the most complex and strategic projects in the company.
• High visibility and direct exposure to senior leadership.
• The opportunity to build operations from scratch at global scale.
• A fast‑paced environment with real autonomy and impact.

Benefits & Perks

• Attractive compensation package and the potential to earn a significant bonus for top performance.
• Opportunity to have a real impact in a high‑growth global category leader.
• 40 % discount on all Fever events and experiences.
• Home office friendly.
• Responsibility from day one and professional and personal growth.
• Great work environment with a young, international team of talented people.
• Health insurance and other benefits such as flexible remuneration with a 100 % tax exemption.
• Gympass.
• Possibility to receive part of your salary in advance by Payflow.

Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply. If you require any kind of accommodation during the selection process, please contact our Talent team so we can help you with a welcoming and seamless journey. If you want to know more about how Fever processes your personal data, see our Candidate Privacy Notice.