Strategic European Road Freight Planner

Deutsche Post; Birmingham; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Competitive salary

Generous holiday entitlement

Employee bonus scheme

Pension with life cover

Wellbeing programme

Discounts & benefits

Training & development

Job summary

DHL Global Forwarding is seeking a Road Freight Specialist to plan and coordinate European road freight movements, working closely with hauliers and internal teams to ensure safe, efficient and cost-effective transport with high service levels.

You will manage operations, monitor performance, and contribute to cost controls while maintaining strong carrier relationships. This role requires UK-English fluency and strong IT skills in an on-site setting.

Qualifications

• Experience of customs processes and documentation for UK and European road freight movements.
• Experience of transport billing and invoicing.
• Good administrative and organisational skills
• Results driven with a high attention to detail
• Effective interpersonal skills
• Ability to prioritise tasks and use own initiative
• Excellent written and spoken English
• High level of IT skills
• GCSEs including English and Maths

Responsibilities

• Planning and coordinating daily road freight operations to meet customer requirements.
• Optimising routes, vehicle utilisation and transport schedules to maximise efficiency.
• Liaising with hauliers and internal stakeholders regarding shipment status and operational requirements.
• Liaising with hauliers and transport partners to support RFQ activities, ensuring competitive pricing, capacity availability and successful business wins
• Monitoring transport performance against service and cost targets.
• Ensuring all transport activities comply with legal, regulatory and company requirements, including drivers' hours and transport legislation.
• Managing and updating transport management systems accurately and efficiently.
• Supporting continuous improvement initiatives to enhance operational performance.
• Identifying and resolving service issues proactively and professionally.
• Managing transport-related administration, financial controls and cost monitoring.
• Supporting volume growth and profitability objectives set by management.
• Building and maintaining strong relationships with carriers and service providers.

Skills

Administrative skills

Attention to detail

Interpersonal skills

Prioritisation

English proficiency

IT skills

Office suite

Education

GCSEs including English & Maths

Tools

Windows

Word

Excel

Job description

DHL Global Forwarding is seeking a Road Freight Specialist to plan and coordinate European road freight movements, working closely with hauliers and internal teams to ensure safe, efficient and cost-effective transport with high service levels.

You will manage operations, monitor performance, and contribute to cost controls while maintaining strong carrier relationships. This role requires UK-English fluency and strong IT skills in an on-site setting.