Strategic Development Assistant Manager - Digital (12-month FTC/ secondment)

Lloyds Banking Group; Leeds; Hybrid; GBP 41,000 - 45,000; Full time

Benefits offered by this job

Pension up to 15%

Annual bonus

Share schemes

Discounts

28 days holiday

Wellbeing & parental leave

Job summary

Lloyds Banking Group in Leeds is seeking a Strategic Development Assistant Manager - Digital for a 12-month FTC/secondment. You will help build and optimise the Public Websites, turning business and customer insights into practical improvements while collaborating with senior teams and platform partners to drive delivery.

You will develop the website roadmap, analyse data, support discovery and experiments, and help maintain playbooks and standards to ensure consistent delivery across digital

Qualifications

• Good understanding of CMS platforms and website management.
• Experience contributing to digital initiatives from planning to delivery.
• Ability to build relationships across platform, technology and business teams.
• Drawing on customer needs to improve digital experiences.
• Analytical mindset with evidence-based recommendations.
• Interest in AI and its application in digital environments.

Responsibilities

• Assist in developing and implementing the Public Website roadmap.
• Analyse customer, market and performance data to spot improvements.
• Contribute evidence and recommendations to discovery activities.
• Collaborate with platform teams to define requirements and delivery.
• Support playbooks, standards and mentorship for consistent delivery.
• Track progress, risks and dependencies; report to senior colleagues.

Skills

CMS knowledge

Digital Delivery

Collaborator management

Customer centricity

Problem solving

AI awareness

Adobe Experience Manager

SEO & GEO insights

Discovery & Experimentation

Tools

Adobe Experience Manager

Job description

End Date

Monday 02 November 2026

Salary Range

£40,824 - £45,360

We support flexible working - click here for more information on flexible working options

Flexible Working Options

Hybrid Working

Job Description Summary

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Job Description

JOB TITLE: Strategic Development Assistant Manager - Digital (12-month FTC/ secondment)

SALARY: £40,824 - £45,360

LOCATION(S): Leeds, Bristol, Chester, Edinburgh, Halifax

HOURS: Full time, 35 hours

WORKING PATTERN: Our work style is hybrid, which involves spending at least two days per week, or 40% of your time, at one of our office sites.

About this opportunity

This is an outstanding opportunity to help build the ongoing development and optimisation of our Public Websites, turning business, customer and performance insight into practical improvements.

Working closely with senior colleagues, platform teams and collaborators, you'll help turn strategic priorities into actionable plans that improve customer outcomes, website performance and operational efficiency.

You'll:

• Assist in the development and implementation of the Public Website roadmap, converting strategic priorities into actionable plans.
• Gather and analyse customer, market and performance data to find opportunities to improve our websites.
• Contribute insight, evidence and recommendations to arguments, discovery activities and experiments.
• Work collaboratively with platform teams and partners to understand user needs, define requirements, and support delivery.
• Help build and maintain playbooks, standards and mentorship that support consistent delivery.
• Track progress, risks, and dependencies and provide regular updates to senior collaborators.

What you'll need

• Content Management Systems & Website Management: A good understanding of CMS platforms and experience supporting, managing or improving websites.
• Digital Delivery & Project Management: Experience contributing to digital initiatives from planning through to delivery, coordinating priorities, progress, risks, and dependencies.
• Collaborator Management & Collaboration: The ability to build effective relationships across platform, technology and business teams and work collaboratively to deliver shared outcomes.
• Customer Centricity: Drawing on customer needs and insights to pinpoint and support practical improvements to digital experiences.
• Problem Solving & Critical Thinking: Employing evidence and insight to detect problems, analyze opportunities, and formulate practical solutions.
• AI Awareness: A keen interest in and understanding of AI and its potential application within digital experiences and ways of working.
• And any experience of this would be really useful
• Adobe Experience Manager or other Adobe digital tools, particularly within a website or digital environment.
• SEO and GEO, with insight into how search and generative engine optimisation contribute to website performance and customer experience.
• Argument & Benefits Realisation, particularly contributing evidence, insight and recommendations to cases.
• Discovery & Experimentation, supporting discovery activities, testing and experiments to find opportunities for continuous improvement.

This is a place for you...

Our ambition is to be the leading UK business for diversity, equity and inclusion, supporting our customers, colleagues and communities. We are committed to creating an environment in which everyone can thrive, learn and develop.

We were one of the first major organisations to set goals on diversity in senior roles, create a menopause health package, and launch a dedicated Working with Cancer initiative.

We offer reasonable workplace adjustments for colleagues with disabilities, including flexibility in office attendance, location and working patterns. As a Disability Confident Leader, we guarantee interviews for a fair and proportionate number of applicants who meet the minimum criteria for the role and have a disability, long-term health or neurodivergent condition, through the Disability Confident Scheme.

We provide reasonable adjustments throughout the recruitment process to reduce or remove barriers - just let us know what you need.

Benefits

• A generous pension contribution of up to 15%
• An annual performance-related bonus
• Share schemes including free shares
• Benefits you can adapt to your lifestyle, such as discounted shopping
• 28 days' holiday, with bank holidays on top
• A range of wellbeing initiatives and generous parental leave policies

At Lloyds Banking Group

we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial