Strategic Commercial Analyst: ARPU & Subscriptions

Jagex; Cambridgeshire and Peterborough; Hybrid; GBP 75,000 - 105,000; Full time

Benefits offered by this job

Private Healthcare

Pension contributions

Employee Assistance Programme & onsite

Life Insurance

Discretionary annual performance bonus

Enhanced family leave policies

Flexible working hours

25 days annual leave + holidays

Job summary

Jagex is seeking a commercially minded Lead Commercial Analyst to own ARPU and subscription analysis, forecast alignment, and revenue growth. You will collaborate with Pricing & Subscription, Data Engineering & BI, and Finance to build models and dashboards shaping pricing strategy for RuneScape.

This 12-month fixed-term contract offers predominantly remote work with occasional onsite attendance near Cambridge, UK.

Qualifications

• Significant experience in data and analysis, ideally in the gaming sector or a subscription-based business.
• Proficiency in data languages such as SQL, Python, or R.
• Proficiency in visualisation tools such as Tableau or Power BI.

Responsibilities

• Own the calculation and in-depth analysis of ARPU, monitoring performance against budgets and forecasts, identifying variances, and recommending corrective action where needed.
• Monitor subscription numbers and other cohort data against budgets and forecasts, flagging variances and recommending next steps.
• Develop and maintain financial models and Tableau dashboards that support strategic pricing decisions, long-term planning, and accountability for ARPU and subscription performance.
• Conduct in-depth analysis of key revenue metrics, trends, and performance drivers, including chargebacks and fraud, assessing their financial impact.
• Present clear, impactful findings to senior leadership to inform strategic discussions.
• Provide ARPU and subscription assumptions into the annual budgeting and forecasting processes, ensuring alignment with company objectives and guiding senior management.
• Partner with the Pricing & Subscription team to develop long-term pricing strategies, and with the Data Engineering & BI team to build datasets and dashboards for ongoing monitoring.
• Work with Finance to create commercial reporting and analysis that helps us understand business performance, continuously improving how we report on revenue.

Skills

SQL

Python

R

Tableau

Power BI

Tools

Tableau

Power BI

Job description

Jagex is seeking a commercially minded Lead Commercial Analyst to own ARPU and subscription analysis, forecast alignment, and revenue growth. You will collaborate with Pricing & Subscription, Data Engineering & BI, and Finance to build models and dashboards shaping pricing strategy for RuneScape.

This 12-month fixed-term contract offers predominantly remote work with occasional onsite attendance near Cambridge, UK.