Strategic Commercial Accounts Lead

Veezu; Cardiff; Hybrid; GBP 36,000 - 48,000; Full time

Job summary

Veezu is seeking a Commercial Account Manager to oversee a book of account-based customers across the country, delivering account plans, profitability, and contract management. You will onboard and retain customers, resolve complex queries, and escalate service standards as needed.

Based in the UK with a flexible location, you may travel to client sites and hubs as required, contributing to growth and retention of the portfolio. Strong communication and account management skills are essential.

Qualifications

• Experience managing commercial accounts in a B2B setting.
• Excellent written and verbal communication skills.
• Ability to travel to client sites as needed.

Responsibilities

• Build and maintain relationships with key stakeholders within Commercial customer portfolio.
• Lead quarterly/6-monthly reviews and ensure contracts or standard Terms & Conditions are in place.
• Handle onboarding of new business and ongoing account setup, tariffs and monitoring.

Skills

Account management

Stakeholder engagement

Contract management

Problem solving

Job description

Veezu is seeking a Commercial Account Manager to oversee a book of account-based customers across the country, delivering account plans, profitability, and contract management. You will onboard and retain customers, resolve complex queries, and escalate service standards as needed.

Based in the UK with a flexible location, you may travel to client sites and hubs as required, contributing to growth and retention of the portfolio. Strong communication and account management skills are essential.