Strategic Client Relations Manager - London

Covington & Burling LLP; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Covington & Burling LLP in London seeks a strategic Client Relations Manager to identify opportunities to expand key client relationships. You will work closely with senior lawyers and the global BD team to support programs that maximize value across regions.

The role requires 5+ years in professional services marketing or business development, excellent communication, and leadership. You will manage client plans, prepare pitches, and use dashboards and Salesforce to drive measurable growth and

Qualifications

• Bachelor's degree in business, marketing, communications or related field.
• MBA a plus.
• Minimum of 5 years of experience in professional services marketing and business development, law firm experience desirable.
• Substantial involvement in client targeting or business generation initiatives is preferred.
• Excellent interpersonal, written, and oral communications skills.
• Demonstrated leadership, initiative and ability to work under deadlines with competing priorities.
• Advanced knowledge of Excel, PowerPoint, and Word; Salesforce experience a plus.

Responsibilities

• Support relationship managers to meet benchmarks and implement best practices for key account management.
• Develop, execute, and benchmark annual client plans to expand in strategic growth areas.
• Facilitate regular meetings between RMs, senior stakeholders, and key clients.
• Identify opportunities with individual clients and connect lawyers to pursue them.
• Promote use of marketing dashboards to spot opportunities and drive annual plan objectives.
• Collaborate with BD/Marketing teammates for coordinated RM approaches.
• Analyze industry and client data to identify potential client needs and support RM initiatives.

Skills

Relationship management

Business development

Marketing & BD

Salesforce

Excel

PowerPoint

Communication

Education

Bachelor's degree in business/marketing/communications

Tools

Salesforce

MS Office

Job description

Covington & Burling LLP in London seeks a strategic Client Relations Manager to identify opportunities to expand key client relationships. You will work closely with senior lawyers and the global BD team to support programs that maximize value across regions.

The role requires 5+ years in professional services marketing or business development, excellent communication, and leadership. You will manage client plans, prepare pitches, and use dashboards and Salesforce to drive measurable growth and