Strategic Client Solutions Lead - Legal Accounts

Consilio LLC; Greater London; Hybride; GBP 75 000 - 110 000; Plein temps

Résumé du poste

Consilio LLC in London is recruiting a Senior Client Solutions Manager to own strategic account management for a defined portfolio of clients. You will build and execute account plans, identify growth opportunities, and lead senior-level client engagements to deliver superior outcomes.

You will partner with the Client Solutions Director and cross‑functional teams to align services with client needs, driving revenue and long-term relationships in a growth-focused environment.

Qualifications

• Be highly commercial with at least 5 years’ experience in B2B account management/CRM roles.
• Track record of growing client revenues and profitability.
• Ability to build trust with General Counsel and Heads of Legal.
• Problem solving and analytical thinking to tailor services to client needs.
• High impact communication, presentation and pitching skills.
• Motivated by improvement and supporting colleagues to deliver a superior client experience.
• Experience using sales data and presenting sector progress to management.
• Knowledge of the alternative legal sector or eagerness to learn this field.
• Degree-level education is required.

Responsabilités

• Own full account management for 5–10 strategic client accounts.
• Create focused account plans and drive rollout with input from LOD and Consilio teams.
• Identify and pursue opportunities to generate additional profitable revenue and cross-sell services.
• Open doors for broader Consilio Group services at your clients.
• Lead client meetings up to GC/Head of Legal level and negotiate terms.
• Collaborate with People & Development to ensure proactive client engagements.
• Coordinate with Lawyer Recruitment & Engagement teams to convert opportunities.
• Design and execute creative approaches to strategic pitches and tenders.
• Lead commercial negotiations and attend client events to strengthen relationships.
• Expand client relationships into new territories with global colleagues.

Connaissances

Strategic account management

Relationship building

Sales & cross-selling

Executive communication

Leadership & mentoring

Negotiation

Business development

CRM & data analysis

Formation

Degree-level education

Description du poste

Consilio LLC in London is recruiting a Senior Client Solutions Manager to own strategic account management for a defined portfolio of clients. You will build and execute account plans, identify growth opportunities, and lead senior-level client engagements to deliver superior outcomes.

You will partner with the Client Solutions Director and cross‑functional teams to align services with client needs, driving revenue and long-term relationships in a growth-focused environment.