Strategic Client Engagement Director - NA Market

PHMG; Manchester; On-site; GBP 55,000 - 90,000; Full time

Benefits offered by this job

Free PureGym membership

Cycle to work scheme

23 days annual leave plus bank holidays

Job summary

PHMG is looking for a Client Engagement Director to lead the strategic vision for the North American market, based in Old Trafford, Manchester. This vital role ensures exceptional client experiences and alignment with organisational objectives.

The ideal candidate will have a successful record in leading high-performance teams and a proven ability to utilize data for strategic decision-making. The role offers a competitive package including £55,000 basic salary plus £90,000 OTE.

Benefits include generous annual leave, enhanced parental leave, and unique schemes like a cycle to work program.

Qualifications

• Proven success in leading high-performing teams in client engagement.
• Exceptional analytical skills with experience leveraging performance metrics.
• Ability to recognize cross-team trends and translate insights into strategies.

Responsibilities

• Define and drive the department’s strategic direction.
• Maintain a view of department-wide performance and engagement metrics.
• Identify trends and opportunities across all service areas.

Skills

Strategic direction setting

High-performing team leadership

Exceptional analytical skills

CRM systems proficiency

Tools

Data analytics tools

Microsoft Office Suite

Job description

PHMG is looking for a Client Engagement Director to lead the strategic vision for the North American market, based in Old Trafford, Manchester. This vital role ensures exceptional client experiences and alignment with organisational objectives.

The ideal candidate will have a successful record in leading high-performance teams and a proven ability to utilize data for strategic decision-making. The role offers a competitive package including £55,000 basic salary plus £90,000 OTE.

Benefits include generous annual leave, enhanced parental leave, and unique schemes like a cycle to work program.