Strategic Change Lead

NHS; Bolton; On-site; GBP 45,000 - 70,000; Full time

Job summary

An exciting opportunity for an experienced Strategic Change Lead at North West Ambulance Service NHS Trust. The role involves designing and developing strategic workstreams, promoting effective change management while collaborating with stakeholders to achieve organizational objectives. The ideal candidate will possess a Master's Degree and extensive experience in a senior leadership capacity within the public sector.

Qualifications

• Significant experience in change management or transformation within the public sector.
• Exceptional presentation and communication skills.
• Experience managing large-scale projects within the healthcare context.

Responsibilities

• Lead and manage strategic workstreams within NWAS.
• Collaborate with various stakeholders to ensure clear objectives.
• Promote the Be Think Do leadership philosophy.

Skills

Communication

Negotiation

Analytical thinking

Leadership

Interpersonal skills

Education

Master's Degree in relevant subject

Tools

Microsoft Office

Job description

An exciting opportunity has arisen for an experienced Strategic Change Lead to work within the Strategy & Planning Team at North West Ambulance Service. Reporting to the Strategy & Planning Senior Lead, the post holder will be responsible for the design and development of strategic workstreams within NWAS. The postholder will act as a strategic business partner and work with stakeholders across the organisation to NWAS has clear, measurable change workstreams that deliver our strategic aims and objectives. The post holder will be expected to utilise specialist change management skills to ensure strategic change is effectively planned.

Main duties of the job

The post is considered a senior leadership role within NWAS, therefore the post holder must be able to demonstrate extensive experience of strategic thinking and change management. As part of our leadership population, you will be required to promote and role model our Be Think Do leadership philosophy, ensuring that you support team members by being the best leaders we can be for ourselves and each other.

There is an expectation that the post holder will work flexibly across the Strategy & Planning team to support the delivery of organisational priorities and objectives.

The post-holder will be based at NWAS' Trust headquarters, Ladybridge Hall in Bolton, however all members of the team are expected to adopt an agile working approach which comprises a mix of home and office working.

About us

North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.

Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.

Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.

We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.

Job responsibilities

Please ensure you have read the full Job Description and Person Specification before applying for this role.

The Recruitment process will include an assessment centre and an interview. Both will be held on the 16th July 2025 please make sure you are available on this date if your application is successfully shortlisted.

Person Specification

Qualifications

• Educated to Master's Degree level in a relevant subject or be able to demonstrate significant equivalent relevant experience.
• Specialist transformation, service development, change management or quality improvement knowledge and experience.
• MSP Qualified or equivalent experience

Skills

• Able to communicate effectively both verbally and in writing with staff at all levels in technical and non- technical subjects, which may be sensitive/ contentious.
• Exceptional presentation skills.
• Able to write clear and concise technical reports.
• Strong, evidenced negotiation and influencing skills.
• Competent user of IT systems and mainstream Microsoft Office applications.
• Demonstrable ability to think analytically
• Able to work as part of a team or under own initiative.
• Ability to work to tight deadlines with flexible working arrangements and ability to respond to unscheduled tasks.
• Possess self-confidence, enthusiasm, motivation, tact and diplomacy.
• Excellent interpersonal skills.
• Able to relate to a wide range of staff and colleagues
• Capable of working under pressure.

Knowledge

• Expert working knowledge of change management methodologies
• Awareness of requirements of multi-agency working.
• Understanding of Data Protection and confidentiality.
• Familiarity with current initiatives, directions and developments within the NHS.
• Experience of working within the Commissioning or Provider landscape and system wide initiatives/transformations
• Appreciation of organisational and system wide change
• Previous strategy implementation and delivery experience in a complex environment.
• Experience of identifying, interpreting and documenting new requirements.
• Experience of managing large-scale or complex projects of transformation with budget and resource allocation.
• Experience of working with stakeholders - external and internal.
• Experience of working with, influencing and supporting clinicians in the management of change
• Extensive experience of managing change in the Public Sector
• Experience working within the NHS or Local Authority.

Other

• Flexibility on work location and travel to meet the requirements of the post.
• Full valid EU driving licence, and access to own vehicle in order to travel to work related functions across the region.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name

North West Ambulance Service NHS Trust

Address

30 Urgent & Emergency Care Transformation

Deputy Head of Strategy, Planning & Transformation

30 Urgent & Emergency Care Transformation