Strategic Capacity Planner: Forecasting & Insights

Aviva; Glasgow, Perth, Norwich; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Bonus 8%

Pension 14%

29 days holiday

Private medical benefit

Aviva share plan

Product discounts

Volunteer days

Flexible benefits

Wellbeing support

Job summary

Aviva plc is seeking a Capacity Planning Consultant in Glasgow to translate data into actionable insights that inform major decisions. You will forecast demand and supply, maintain a 12-month rolling capacity plan, and support stakeholders with evidence-based recommendations.

You will join a central planning team known for excellence, driving innovation, collaboration, and close customer focus across locations in Glasgow, Norwich and Perth.

Qualifications

• Experience in forecasting or capacity planning.
• Ability to interpret complex data and communicate insights clearly.
• Comfortable working with multiple data sources (calls, emails, chat, social media).
• Experience using planning tools and models to support operational decision-making.

Responsibilities

• Forecast demand and supply through data analysis.
• Maintain a 12-month rolling capacity plan.
• Support key stakeholders with actionable insights to drive better decisions.

Skills

Analytical skills

Data interpretation

Data sources

Planning tools

Stakeholder communication

Job description

Aviva plc is seeking a Capacity Planning Consultant in Glasgow to translate data into actionable insights that inform major decisions. You will forecast demand and supply, maintain a 12-month rolling capacity plan, and support stakeholders with evidence-based recommendations.

You will join a central planning team known for excellence, driving innovation, collaboration, and close customer focus across locations in Glasgow, Norwich and Perth.