Strategic Business Continuity & Resilience Coordinator

Tokio Marine Kiln; Greater London; On-site; GBP 45,000 - 70,000; Full time

Job summary

Tokio Marine Kiln in London seeks a permanent Business Continuity & Testing Coordinator to join the Facilities Management & Workplace Services team. You will support the ongoing development of TMK's BC framework and coordinate testing across the organisation.

Reporting to the TPRM & Operational Resilience Manager, you will work with business units, technology, procurement and risk to maintain testing schedules, governance, and evidence for audits and regulatory requirements.

Qualifications

• Experience of coordinating and testing Business Continuity Plans (BCP).
• Experience within financial services, insurance or another regulated environment.
• AMBCI qualification (or equivalent professional qualification).
• Strong organisational skills and excellent attention to detail.
• Excellent communication and stakeholder management skills, with the ability to work effectively across all levels of the business, including the Executive.
• Strong Microsoft Office skills, including Word, Excel, PowerPoint and SharePoint.
• A proactive, collaborative and solution-focused approach.
• Experience within operational resilience, third-party resilience and exit planning would be advantageous.
• Knowledge of Everbridge or similar emergency notification systems would be beneficial.

Responsibilities

• Coordinating the Business Continuity Plan (BCP) programme across TMK offices.
• Planning, coordinating and tracking business continuity, operational resilience, third-party and exit plan testing activities.
• Maintaining testing schedules, governance records, action trackers and evidence repositories.
• Ongoing maintenance of Business Continuity Plans and leading annual reviews (including BIAs).
• Working closely with business owners, technology teams, procurement, risk functions and third-party suppliers to support testing and resilience activities.
• Monitoring and reporting on testing outcomes, lessons learned and remediation actions.
• Supporting updates to business continuity and resilience documentation following testing exercises, audits and regulatory requirements.
• Reviewing business continuity and exit plans for high tier suppliers.
• Producing management information and governance reporting for senior stakeholders.
• Supporting incident response, workplace activation and recovery activities when required.
• Contributing to continuous improvement initiatives across business continuity and operational resilience.

Skills

BCP coordination

Regulated environment

AMBCI qualification

Organization

Stakeholder management

Communication

MS Office

Solution-focused

Operational resilience

Everbridge knowledge

Tools

Microsoft Word

Microsoft Excel

PowerPoint

SharePoint

Everbridge

Job description

Tokio Marine Kiln in London seeks a permanent Business Continuity & Testing Coordinator to join the Facilities Management & Workplace Services team. You will support the ongoing development of TMK's BC framework and coordinate testing across the organisation.

Reporting to the TPRM & Operational Resilience Manager, you will work with business units, technology, procurement and risk to maintain testing schedules, governance, and evidence for audits and regulatory requirements.