Strategic Admin & Operations Manager

GOV; United Kingdom; Vor Ort; GBP 90.000 - 120.000; Vollzeit

Zusammenfassung

HSBC in the Channel Islands and Isle of Man (CIIOM) seeks a proactive deputy to the Head of Business Management within the CAO. You will support senior leaders, deliver governance papers, and drive reporting and improvement initiatives across the Private Bank in Guernsey and Switzerland.

Join a high-impact team focused on annual reporting, workforce planning, and strategic change, with leadership responsibilities and cross-border coordination to deliver practical improvements with confidence.

Qualifikationen

• Proven experience in financial forecasting and tracking actual costs against plan.
• Strong analytical skills to assess policy, regulatory and business change.
• Coordinate audit and governance activity including evidence preparation and action tracking.
• Experience working with senior stakeholders across multiple markets and tailoring briefings.
• Proficient with Microsoft Office; awareness of responsible AI to enhance productivity.
• Clear communication with technical and non-technical audiences; translate complex information.
• Ability to manage multiple priorities and meet tight deadlines in a regulated environment.

Aufgaben

• Manage and coordinate the CAO team's day-to-day book of work.
• Support the Head of Business Management and CEO in delivering strategic priorities and BAU outcomes.
• Translate strategic objectives into practical plans, milestones and actions.
• Help senior leaders maintain momentum across the agenda and plan execution.
• Support business planning, tracking progress, risks and escalation of issues.
• Review audit reports and incidents; translate findings into management actions.
• Coordinate information for internal and external audits and tracking actions.
• Support regulatory engagement by gathering input from subject-matter experts.
• Assess impact of policy changes and translate requirements into actions and communications.
• Prepare governance papers and tailored briefing materials for senior stakeholders.
• Develop management information to support decision-making and highlight risks and opportunities.
• Coordinate cross-border initiatives across the Private Bank in Guernsey and Switzerland.
• Identify opportunities to improve operational effectiveness and simplify processes.
• Deliver workforce planning and management information for joiners, leavers and non-permanent staff.
• Deputise for the Head of Business Management when required.

Kenntnisse

Financial forecasting

Analytical skills

Stakeholder management

Communication clarity

Microsoft Office proficiency

Responsible AI awareness

Time management

Tools

Microsoft Office

Jobbeschreibung

HSBC in the Channel Islands and Isle of Man (CIIOM) seeks a proactive deputy to the Head of Business Management within the CAO. You will support senior leaders, deliver governance papers, and drive reporting and improvement initiatives across the Private Bank in Guernsey and Switzerland.

Join a high-impact team focused on annual reporting, workforce planning, and strategic change, with leadership responsibilities and cross-border coordination to deliver practical improvements with confidence.