Strategic Account Manager – Manufacturing Growth

Interaction Recruitment; St. Ives; On-site; GBP 28,000 - 40,000; Full time

Job summary

Interaction Recruitment on the outskirts of St Ives, Cambridgeshire, is seeking an Account Manager to join the team in an OFFICE BASED ROLE. You will manage key customer accounts, build long-term relationships, identify sales opportunities and negotiate contracts to support growth.

You will work closely with internal teams to oversee quotations, forecasts, order progress and customer communications while supporting business growth in a manufacturing environment.

Qualifications

• Previous account management or customer-facing sales experience.
• Strong communication and relationship-building skills.
• Commercially aware with excellent organisational skills.
• Experience within manufacturing or engineering is desirable.
• Confident using MRP/ERP systems and Microsoft Office.

Responsibilities

• Manage and develop existing customer accounts.
• Build strong client relationships and identify new opportunities.
• Prepare quotations and negotiate commercial agreements.
• Provide sales forecasts and monitor account performance.
• Maintain accurate customer information within the MRP system.
• Coordinate with internal teams to ensure on-time delivery and resolve customer issues.
• Attend customer meetings and support site visits when required.

Skills

Account management experience

Customer-facing sales

Communication skills

Relationship-building

MRP/ERP familiarity

MS Office proficiency

Tools

MRP/ERP systems

Microsoft Office

Job description

Interaction Recruitment on the outskirts of St Ives, Cambridgeshire, is seeking an Account Manager to join the team in an OFFICE BASED ROLE. You will manage key customer accounts, build long-term relationships, identify sales opportunities and negotiate contracts to support growth.

You will work closely with internal teams to oversee quotations, forecasts, order progress and customer communications while supporting business growth in a manufacturing environment.