Strategic Account Manager, Events & Tech

Inconnection; Manchester; Hybrid; GBP 42,000 - 62,000; Full time

Job summary

Inconnection is seeking an Account/Senior Manager in the UK to manage a portfolio of key accounts in the events and event technology sector. You will nurture long-term client partnerships, identify opportunities for growth, and tailor solutions to client objectives.

Occasional attendance at events will help strengthen relationships and inform future offerings. The role emphasizes client service, commercial thinking, and collaboration with internal teams to deliver high-quality event experiences

Qualifications

• Previous experience in Account Management, Client Services, Business Development, or Event Management.
• Experience working within the events, hospitality, experiential, or event technology sector.
• Proven ability to build and maintain strong client relationships.
• Strong commercial awareness with experience identifying growth opportunities.
• Excellent presentation, negotiation, and communication skills.
• Highly organised with excellent planning and time management skills.
• Experience using CRM systems and Microsoft Office applications.

Responsibilities

• Act as the primary point of contact for an assigned portfolio of clients, developing trusted, long-term relationships.
• Gain a thorough understanding of each client's business, objectives, event programmes, and technology requirements to provide tailored solutions.
• Maintain accurate stakeholder mapping and develop relationships with key decision-makers and influencers.
• Identify and generate new business opportunities through networking, referrals, and prospecting.
• Present creative event concepts and technology solutions to prospective clients; upsell and cross-sell services.
• Work with internal teams to ensure successful delivery of client events and provide client updates on contracts and expectations.

Skills

Account Management

Business Development

Client Relationship Management

Event Technology

CRM systems

Negotiation

Communication skills

Presentation skills

Education

Bachelor's degree in Event Management, Hospitality, Marketing, Business, or related discipline

Tools

CRM systems

Microsoft Office (Excel, PowerPoint, Word)

Job description

Inconnection is seeking an Account/Senior Manager in the UK to manage a portfolio of key accounts in the events and event technology sector. You will nurture long-term client partnerships, identify opportunities for growth, and tailor solutions to client objectives.

Occasional attendance at events will help strengthen relationships and inform future offerings. The role emphasizes client service, commercial thinking, and collaboration with internal teams to deliver high-quality event experiences