Strategic Account Manager - Digital Advertising & Growth

DoubleVerify, Ltd. - UK

Greater London

Sur place

GBP 42 000 - 64 000

Plein temps

14 jours+

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Résumé du poste

DoubleVerify, Ltd. - UK, based in London, is seeking an Account Manager with a track record in digital advertising. You will own client relationships, drive performance insights, and collaborate with Sales, Implementation, Product, Engineering and Finance to deliver world-class service.

The role involves campaign setup, maintenance, and troubleshooting for a large portfolio, with opportunities for bonus/commission, equity, and benefits. London office near Holborn.

Qualifications

  • 2–4+ years of experience in Account Management or Customer Success.
  • Experience with programmatic advertising platforms and measurement/verification solutions is highly desirable.
  • Strong organizational skills and attention to detail; able to manage multiple accounts.

Responsabilités

  • Own end-to-end client relationships as primary contact and trusted advisor.
  • Conduct performance analysis and deliver actionable insights to improve outcomes.
  • Develop account strategies aligning client objectives with DV capabilities; identify upsell opportunities.
  • Contribute to business reviews and strategic roadmap discussions.
  • Drive adoption of DV solutions across social and open web environments.
  • Manage escalations and coordinate with internal teams to resolve issues.
  • Ensure deliverables meet quality standards and SLAs.
  • Maintain regular client communication including status calls and QBRs.
  • Identify churn risks and escalate to sales and management as needed.

Connaissances

Account Management
Customer Success
Programmatic advertising
Measurement solutions
Verification technologies
Fluent English
Client relationship management
Upsell & cross-sell

Outils

Excel
PowerPoint
Google Workspace

Description du poste

DoubleVerify, Ltd. - UK, based in London, is seeking an Account Manager with a track record in digital advertising. You will own client relationships, drive performance insights, and collaborate with Sales, Implementation, Product, Engineering and Finance to deliver world-class service.

The role involves campaign setup, maintenance, and troubleshooting for a large portfolio, with opportunities for bonus/commission, equity, and benefits. London office near Holborn.

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