Strategic Account Manager — Creative Campaigns

The Home Agency; Leeds; On-site; GBP 32,000 - 42,000; Full time

Job summary

IMA is a creative agency delivering advertising, retail and digital campaigns for leading brands. We are seeking a proactive Account Manager to join our client services team and help turn briefs into high‑quality work that meets client objectives.

In this role you will build trusted relationships with clients, coordinate projects from brief to delivery, prepare clear briefs, manage timelines and budgets, and collaborate across strategy, creative and production teams to ensure on‑time delivery

Qualifications

• Build trusted relationships with clients and understand their business, brand, audiences and objectives.
• Coordinate projects from brief through to delivery, keeping activity on track.
• Prepare clear briefs and communicate client requirements effectively.
• Support integrated campaign delivery across advertising, retail, shopper marketing, packaging, digital and social channels.
• Manage project schedules and budgets, including estimates and purchase orders.
• Ensure deliverables meet brand requirements and contribute to reporting and improvements.

Responsibilities

• Client Relationships: Build trusted, productive relationships with clients and understand their business, brand, audiences and objectives.
• Project Delivery: Coordinate projects from brief and planning through to creative development, production, approval and delivery, keeping activity on track.
• Briefing and Communication: Prepare clear, accurate briefs and communicate client requirements, feedback and priorities effectively.
• Campaign Coordination: Support integrated campaign delivery across advertising, retail, shopper marketing, packaging, digital and social channels.
• Timelines, Budgets and Risk: Manage project schedules and budgets, including estimates and purchase orders, identifying risks and escalating issues when required.
• Quality, Reporting and Improvement: Ensure deliverables meet brief and brand requirements, support reporting and contribute recommendations to improve future activity.

Skills

Client Relationships

Project Delivery

Briefing & Communication

Campaign Coordination

Timelines & Budgets

Quality & Reporting

Stakeholder Management

Commercial Awareness

Job description

IMA is a creative agency delivering advertising, retail and digital campaigns for leading brands. We are seeking a proactive Account Manager to join our client services team and help turn briefs into high‑quality work that meets client objectives.

In this role you will build trusted relationships with clients, coordinate projects from brief to delivery, prepare clear briefs, manage timelines and budgets, and collaborate across strategy, creative and production teams to ensure on‑time delivery