Account Manager

IMA; Leeds; Hybrid; GBP 35,000 - 50,000; Full time

Benefits offered by this job

Career development opportunities

Values-led culture

Supportive team environment

Job summary

IMA, a global creative agency in Leeds, is seeking a collaborative and proactive Account Manager to join its Global Retail team. In this role, you will lead high-impact projects for Tier-1 brands, ensuring seamless execution and excellence in delivery.

The ideal candidate will possess a creative agency background, excellent client management skills, and a passion for retail and sports. You’ll coordinate various projects while enjoying a supportive, people-first culture.

Qualifications

• Proven experience in a creative agency or marketing environment.
• Genuine interest in fashion, culture and sport.
• Strong client management, budget tracking and timeline management skills.
• Comfortable working with international teams and willing to travel within the EU.

Responsibilities

• Act as the primary point of contact for key stakeholders.
• Brief creative and strategy teams to ensure quality output.
• Manage timelines, budgets and multiple workstreams.
• Provide strategic input with market insights and trends.

Skills

Creative Agency Experience

Client Management

Budget Tracking

Timeline Management

Problem Solving

Job description

IMA is a global creative agency on a mission to build brands people want to be part of. We are looking for a collaborative, proactive Account Manager to join our Global Retail team.

The Opportunity

• Global Impact: Lead work for Tier-1 sports and consumer brands on a global stage.
• Integrated Scope: From immersive retail activations to large-scale integrated campaigns, no two days are the same.
• EU Travel: Work closely with clients and oversee projects across Europe.
• People-First Culture: Work within a values-led agency that prioritises your growth and recognises every win.

What You’ll Get From Us

• A chance to develop your career within an award-winning, people-first creative agency.
• A values-led culture where your contribution is recognised and supported.
• Ownership and variety from day one, with the support of a collaborative team.
• The opportunity to lead projects across live campaigns, retail activations and brand experiences.
• A people-first environment where we challenge, grow, and deliver together.

The role

As an Account Manager, you'll be the bridge between ambitious client goals and world-class creative execution. You'll own the day-to-day delivery of workstreams, ensuring every project is on brief, on budget and on schedule. You'll combine strong project coordination with trusted client partnership, building relationships and keeping momentum across every stage of delivery.

What You’ll Be Doing

• Own the Relationship: Act as the primary point of contact for key stakeholders, becoming a trusted partner to their business.
• Drive the Work: Brief creative and strategy teams with clarity to ensure our output reflects the quality of the brands we represent.
• Coordinate Delivery: Manage timelines, budgets and multiple workstreams with strong attention to detail.
• Strategic Input: Bring fresh market insights and sports retail trends to help shape future campaigns.

What We’re Looking For

• Creative Agency Experience: Proven experience in a creative agency or marketing environment.
• Interest in Retail & Sport: A genuine interest in fashion, culture and sport.
• Operational Excellence: Strong client management, budget tracking and timeline management skills.
• Global Mindset: Comfortable working with international teams and willing to travel within the EU.
• Problem Solving: A proactive approach to identifying challenges, managing priorities and working collaboratively to keep projects moving forward.

Our values at IMA

• Own it - take responsibility when it matters.
• Build Trust - nurture honest, open, lasting relationships with colleagues and clients.
• Stay Hungry - share a mindset of curiosity, proactivity and continuous improvement.

These principles shape how we work - with each other, with clients, and with the world.

Apply now

We welcome applications from people of all backgrounds, perspectives, and experiences. If this Account Manager role sounds like a fit, we’d love to hear from you.

Informed by human behaviour. Fuelled by creativity. Connected by data, media and digital. We are IMA.