Strategic Account Manager

GitHub; United Kingdom; Remote; GBP 70,000 - 100,000; Full time

Job summary

GitHub is seeking a Strategic Account Manager to partner closely with top-tier enterprise customers across NEMEA. In this role, you'll shape account strategies, engage with C-level executives, and enhance customer relationships with a focus on long-term success. If you are a leader in technology-related sales seeking to influence transformative partnerships, this opportunity is your next career milestone.

Benefits

Remote-first work environment

Competitive pay

Generous learning and growth opportunities

Excellent benefits

Qualifications

• 9+ years experience in technology-related sales or a related field.
• Strong understanding of customer's business needs and industry insights.
• 3+ years experience managing people in deal-closing roles.

Responsibilities

• Directs execution of strategies for assigned accounts to increase high-volume sales.
• Proactively develops comprehensive understanding of customer business needs.
• Forecasts strategies for understanding emerging industry needs.

Skills

Customer-obsessed

Leadership

Sales excellence

Education

Bachelor's Degree in Business, Technology, Liberal Arts, or related field

Master's Degree in Business Administration

Job description

About GitHub

As the global home for all developers, GitHub is the complete AI-powered developer platform to build, scale, and deliver secure software. Over 150+ million developers, including more than 90% of the Fortune 100 companies, use GitHub to collaborate and experiment across 420+ million repositories. With all the collaborative features of GitHub, it has never been easier for individuals and teams to write faster, better code.

Locations

In this role you can work from Remote, United Kingdom

Overview

GitHub is looking for an experienced and strategically minded Strategic Account Manager (SAM) to develop and expand long-term partnerships with a defined set of GitHub’s most important enterprise customers in the NEMEA region. This role is focused on enterprise-wide adoption, strategic alignment, and long-term value creation—not just quarterly sales execution.As a SAM, you will lead account strategy and C-level engagement, orchestrating joint success plans, co-innovation, and strategic roadmaps. Your work will directly impact GitHub’s long-term positioning as a trusted partner for developer productivity, platform security, and large-scale digital transformation.

Responsibilities

Account Management

• Directs the execution of strategies for assigned accounts to ensure engagements yield high-volume sales, drive plans to increase revenue potential, and open new opportunities for both GitHub and the partners, aligned to goals, budgets, and/or forecasts. Leads, challenges, and inspires team to focus on top priorities and challenges to drive business case. Leverages deep industry expertise to anticipate industry direction, ecosystem, and transformation.

• Leads efforts with key internal and external partners (e.g., Microsoft teams) including vertical industry partners with business and technical decision makers in developing, sharing, and promoting mutually beneficial, long-term, customizable joint investment plans to grow sales and partner impact, leveraging deep relationships, broad influence, and in-depth industry expertise. Influences cross functional teams across GitHub to align on strategies. Leads efforts to share GitHub and partner strategies across other segments of the customer's account and ensure customer success in the acquisition, implementation, and consumption of GitHub's and partner's services and solutions. Collaborates across organization and partners in discussions to impact the broader ecosystem.

Customer Engagement

• Proactively owns and elevates a transformative customer stakeholder engagement strategy to foster customer trust and brand growth and loyalty. Sets organizational tone for building and maintaining long-term strategic customer relationships and for driving larger impact for the customer. Proactively defines and executes governance model to ensure mapping across seniority levels.

• Proactively develops a strong, comprehensive understanding of customer's business needs, priorities, and strategies and industry insights, competition, market competitive trends, and the customer's customers. Guides internal colleagues on ways to develop deeper customer knowledge. Anticipates customers' needs to deliver new insights on customers' business strategies. Articulates need to address customer's business needs (both internally and to the customer).

Sales Excellence

• Earns and maintains status as a thought leader and trusted advisor to assigned accounts' C-level business decision makers by bringing innovative ideas and narratives, leveraging deep industry expertise, establishing ongoing cadences, and bringing together the customer's customers. Navigates the stakeholder landscape and mobilizes and mentors the account management team and relevant stakeholders with deep industry expertise to expand the partnership with decision makers of assigned accounts

Execution of pipeline

• Forecasts and prioritizes strategies for understanding emerging industry needs and how they can be fulfilled via co-sell solutions with new partners to influence customers to adopt GitHub technologies. Provides guidance for forecasting and maintaining pipeline hygiene.

• Engages teams and team leaders to ensure all staff can effectively understand timelines and how to move the pipeline along various stages.

Qualifications

Qualifications Required/Minimum Qualifications

• 9+ years experience in technology-related sales, technical selling, or a related field o OR Bachelor's Degree in Business, Technology, Liberal Arts, or related field

  • AND 7+ years experience in technology-related sales, technical selling, or a related field

  • OR Master's Degree in Business Administration AND 5+ years experience in technology-related sales, technical selling, or a related field

  • OR equivalent experience.

Additional or Preferred Qualifications

• 13+ years experience in technology-related sales, technical selling, or a related field

  • OR Bachelor's Degree in Business, Technology, Liberal Arts, or related field AND 11+ years experience in technology-related sales, technical selling, or other relevant work experience

  • OR Master's Degree in Business Administration AND 9+ years experience in technology-related sales, technical selling, or a related field

  • OR equivalent experience.

• 3+ years enterprise-level strategic sales or equivalent experience.

• 3+ years experience managing people in deal-closing roles.

GitHub values

• Customer-obsessed
• Ship to learn
• Growth mindset
• Own the outcome
• Better together
• Diverse and inclusive

Manager fundamentals

• Model
• Coach
• Care

Leadership principles

• Create clarity
• Generate energy
• Deliver success

Who We Are

GitHub is the world’s leading AI-powered developer platform with 150 million developers and counting. We’re also home to the biggest open-source community on earth (and 99% of the world’s software has open-source code in its DNA). Many of the apps and programs you use every day are built on GitHub.
Our teams are dreamers, doers, and pioneers, leading the way in AI, driving humanitarian efforts around the globe, and even sending open source to Mars (and beyond!).At GitHub, our goal is to create the space you need to do your best work. We’re remote-first and offer competitive pay, generous learning and growth opportunities, and excellent benefits to support you, wherever you are—because we know that people flourish when they can work on their own terms.
Join us, and let’s change the world, together.

Equal Employment Opportunity

GitHub is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people of all walks of life. We don't discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or any other differences. Also, if you have a disability, please let us know if there's any way we can make the interview process better for you; we're happy to accommodate!