Strategic Account Leader: Transformation & Growth

Career Choices Dewis Gyrfa Ltd; Cardiff; On-site; GBP 72,000 - 88,000; Full time

Job summary

Career Choices Dewis Gyrfa Ltd in Cardiff is seeking a commercially driven relationship leader to drive a major transformation programme. You will mobilise a new service, then own client relationship, service delivery and growth strategy, collaborating with operations, technology, project and commercial teams.

As the trusted senior contact for key stakeholders, you will drive performance, enhance service quality and identify opportunities to strengthen the long-term partnership.

Qualifications

• Experience managing strategic client partnerships.
• Strong commercial, financial and operational acumen.
• Outstanding stakeholder management and communication skills.
• Ability to influence and engage senior decision-makers.
• Experience leading large teams through management structures.
• Governance, reporting and performance management expertise.
• Track record of driving organisational improvement and growth.

Responsibilities

• Lead mobilisation and implementation of a major client programme.
• Build and develop a high-performing leadership structure.
• Provide strategic oversight of operational service delivery.
• Manage senior stakeholder relationships and governance forums.
• Drive service excellence, customer satisfaction and continuous improvement.
• Monitor commercial performance, profitability and key business metrics.
• Identify opportunities to enhance and expand the client partnership.
• Collaborate with internal teams to develop innovative solutions.
• Ensure effective risk management, compliance and governance standards.

Skills

Strategic client partnerships

Commercial acumen

Operational governance

Stakeholder management

Executive influencing

Team leadership

Performance management

Job description

Career Choices Dewis Gyrfa Ltd in Cardiff is seeking a commercially driven relationship leader to drive a major transformation programme. You will mobilise a new service, then own client relationship, service delivery and growth strategy, collaborating with operations, technology, project and commercial teams.

As the trusted senior contact for key stakeholders, you will drive performance, enhance service quality and identify opportunities to strengthen the long-term partnership.