Strategic Account Lead

Checkatrade; City Of London; Hybrid; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Salary

Equity scheme

Health insurance

Gym membership

Cycle scheme

Birthday leave

Buy & sell holidays

Charity leave

Job summary

Checkatrade in the United Kingdom is seeking a high-impact Account Manager to own a portfolio of high-value trade businesses end to end, and run a proactive outbound motion to grow revenue by expanding usage of the Checkatrade suite.

You will build monthly plans shaped by client goals and data, influence decisions at owner and board levels with commercial insight, and design processes that remove blockers so tradespeople can focus on growth.

Responsibilities

• Own a portfolio of high-value trade businesses end to end.
• Build and run a clear monthly plan for every account, shaped by their goals, their data and the realities of their business.
• Influence decisions at every level, from owner to board, using performance data and a deep understanding of how trade businesses actually make money.
• Spot blockers before they cost revenue, then fix them. Design the processes and ways of working that make accounts run smoothly, so tradespeople can focus on growing.
• Build credible, high-trust relationships with senior stakeholders through regular contact and practical, strategic support. You’re their go-to commercial partner, not just their account manager.

Job description

Powering Great Work

We started as the place to find a trusted trade. Now, as we shape the future of home improvement, we’re building the tech to transform that landscape for everyone - better products, smarter data, AI where it actually helps - so trades can spend less time on admin and consumers can find someone they trust, first time. That’s Powering Great Work, and it’s why every team here exists:

Trades spend less time on admin and more on winning work and growing their business

Homeowners get a trusted trade, first time, every time

We get to build products that change homes and lives across the country

The job, unfiltered:

• Own a portfolio of high-value trade businesses end to end, and run a proactive outbound motion that grows revenue by getting them using and optimising the full Checkatrade suite.
• Build and run a clear monthly plan for every account, shaped by their goals, their data and the realities of their business.
• Influence decisions at every level, from owner to board, using performance data and a deep understanding of how trade businesses actually make money.
• Spot blockers before they cost revenue, then fix them. Design the processes and ways of working that make accounts run smoothly, so tradespeople can focus on growing.
• Build credible, high-trust relationships with senior stakeholders through regular contact and practical, strategic support. You’re their go-to commercial partner, not just their account manager.

The fit:

• A track record of managing and growing a significant book of revenue, with the results to prove it.
• A hybrid hunter/farmer mindset: hungry to achieve short-term revenue targets, while able to flex into building long-term strategic valued
• Real ownership of your portfolio, your performance and your commercial outcomes. You don’t wait to be told what to do next.
• Commercial credibility with senior decision-makers. You can challenge, advise and negotiate, and they listen.
• Resilience. When things don’t go to plan, you reset, adapt and keep moving.
• A collaborative, influential, people-first approach that makes people want to work with you, internally and externally.
• Confidence with CRM and AI tools, or the curiosity to pick them up fast and use them to work smarter.
• Adaptability and a willingness to learn quickly.

(Don’t self-select out because you don’t tick every box. We’d rather meet you.)

What you get

Competitive salary, annual bonus & equity scheme

Health, wellbeing and learning support

Gym membership, Smart Tech Scheme, Cycle Scheme

Birthday/special day leave, buy & sell holiday scheme

1 week’s paid charity leave, and more

How this goes

• Screening call with one of our Talent Acquisition Partners
• 1st stage interview with the Head of Account Management
• 2nd stage interviews with senior stakeholders
• Final stage, including a case study presentation

About us

We’re Checkatrade – the UK’s leading platform for finding a tradesperson. With more than 50,000 trades listed and over 6 million reviews, we help homeowners get jobs done right and help tradespeople grow their business.

We’re growing fast, with big plans to become the go-to brand for home improvements. If you care about great work, take pride in the details, and want to make an impact, you’ll fit right in.